SERVPRO of Madison, WI Employee Photos

SERVPRO of Madison North & East Family

At SERVPRO of Madison North & East, we are proud to have a wonderful group of employees that share our vision of providing 24-hour emergency service and are dedicated to being faster to any size disaster.

National Red Nose Day

Help Stop Children's Poverty!  

National Red Nose Day!

Our SERVPRO of Madison Family put on our red noses to help support awareness of Children's Poverty.

National Red Nose Day is a mission to help kids who need us most.

Half of the money distributed by Red Nose Day 2016 will be spent right here in the U.S. The other half will be spent in some of the poorest communities in Latin America, Asia, and Africa. All money raised supports projects that ensure kids are safe, healthy, and educated. 


Picture of male employee Ray Garcia standing in front of a SERVPRO banner

Ray Garcia

In 2001, Ray started with SERVPRO of Madison WI, as a technician, then quickly promoted to Crew Lead, Production Manager and now he is a Project Manager and Commercial Project Manager.

Through Ray's many years, he has obtained certifications in the following: WRT-IICRC, ASD-IICRC, Certified Mold Remediator-PMII, Lead-Safe Renovator, OSHA Safety & Health, Effective Air Washing & Air Scrubbing, Successful Subrogation I for Restoration Contractors and DryBook. He is an invaluable member of our team, along with his many years of experience, his expertise in the restoration field has helped many of our production crew become more knowledgeable, through his training seminars. Ray's favorite part of working at SERVPRO of Madison, WI is when he is helping others when they are in need.  Outside of work, Ray enjoys spending time with his family, camping, taking in the outdoors and photography. 

Jackie Scheiwe

Jackie started with SERVPRO in 2012 as a technician and today she is a Production Manager.  Along with Jackie's years of experience, she is certified the following areas:  WRT-IICRC, FSRT-IICRC, Lead-Safe Renovator, Successful Subrogation I for Restoration Contractors and DryBook.

Jackie's favorite part of working at SERVPRO of Madison is the appreciation and gratitude she receives from customers after she has completed the job.

In her free time, Jackie enjoys decorating, landscaping and shopping at antique malls.

Kevin Masanz

Kevin started working for SERVPRO in 2014 as a Project Manager/Estimator.  He is FSRT-IICRC and WRT-IICRC certified.  

Kevin's favorite part of working at SERVPRO is the wide variety of work to be done. He appreciates the variety everyday.

In Kevin's free time, he enjoys watching his 2 sons participate in their sporting events.  He also enjoys to going fishing when he is able to.

Carlos Torres

Carlos started with SERVPRO as a temporary employee and became full time in February 2016.  When asked what he likes best about his job, Carlos responds "Hearing that the customers are happy with the work that I did for them and visiting different places in Wisconsin".  In his free time Carlos enjoys spending time with his family, going fishing and having bonfires.

Katie Wilkinson

Katie started working with SERVPRO in May of 2016 as a Technician.  Just like her brother Trevor, Katie is no stranger to SERVPRO because they have been around this business since they very young.

When asked about what she enjoys the most about working at SERVPRO, Katie responded "I enjoy working with my co workers and helping people when they are in need".

When not working or attending school at UW LaCrosse, Katie enjoys spending time with her friends and family and hiking the bluffs in LaCrosse.

Trevor Wilkinson

Trevor started working at SERVPRO in June 2017 as a Technician but has grown up in the SERVPRO family since birth.

Trevor's favorite part of his job is working with great people.

In Trevor's free time he enjoys hunting with his dad (Jason Wilkinson), sports and trap shooting.

Tammy Wilkinson

In 2015 Tammy began working at SERVPRO of Madison North & East as a marketer.  Although she has been an employee for 4 years, SERVPRO of Madison North & East entered her life 20 years when her husband Jason Wilkinson (owner of SERVPRO of Madison North & East) began working here.

Tammy's favorite part of her job is meeting new people and being a part of a company that she is proud of.

In her spare time Tammy enjoys spending time with her family and 3 dogs, going to the Farmers Market and watching a good movie on Netflix.

Alan Northouse

Al started working at SERVPRO in November of 2016 as a Marketer.  When asked what is his favorite part about working at SERVPRO of Madison, he answers "Everything!" with a big smile on his face.

In Al's free time he enjoys spending time with his family (especially his grandchildren), gardening and biking with his wife Mary and going for walks.

Kathy Bavery

Kathy joined SERVPRO's marketing team in August of 2015.  Her favorite part of working at SERVPRO of Madison is helping the community and meeting new people.  

In her free time, Kathy enjoys spending time with her family, friends and walking her dogs.

Picture of female employee Bev standing in front of the SERVPRO banner

Bev Choutka

Bev started in March of 2014 as an office administrator in the office, but quickly moved to our National Account Administrator. She is IICRC water certified, takes care of “techy” things that are needed, and helps with training of drybook and work center. Bev stated, “I enjoy working with a fantastic bunch of people, who are like family, as well as the challenging and diverseness of the national account administrator position. SERVPRO has become a leader in the restoration industry, I am proud to be a member of such a wonderful and dedicated team at SERVPRO of Madison, who strive to achieve the same mission, to develop a group of quality people who focus on excellent service, fairness and mutual respect.” 

Picture of male employee Allen in front of a SERVPRO Banner

Allen Steele

Allen (Al) started working at SERVPRO of Madison in August of 2017 as a Project Manager.  

Al has several years of experience and has the following certifications: Water Removal Technician, Mold and Lead Safe Removal.

When asked what he enjoys about working for SERVPRO of Madison, he said "I like the variety of work along with the feeling of accomplishment when you are helping a customer through a difficult time."

Al's hobbies include boating, golf and spending time with his family.

Nancy Moyer standing in front of SERVPRO banner smiling

Nancy Moyer

Nancy started working at SERVPRO of Madison in January 2016 as an office assistant/accounts receivable. In the beginning of 2019 she went to part-time and we are happy that she was able to come back to full-time in December of 2019. Nancy’s favorite part of her job is getting to work with a wide variety of people both within the company and with customers. Nancy says SERVPRO of Madison is just not a “company” but it is more like a family as SERVPRO truly cares about their employees and customers. Nancy loves working in customer service because she enjoys talking to and helping people, especially when they are in need. In her free time, Nancy enjoys camping and spending time with her family, especially her four grandchildren, gardening, scrapbooking, crafting & DIYing.

Edgar Gallegos

Edgar started working for SERVPRO of Madison o August 24th 2018 as a Technician.  

When asked what does he enjoy about working at SERVPRO, Edgar responded "Working all year."

In his spare time, Edgar enjoys playing with his children, reading the bible and going to church.

Jose Luis Torres

Jose started working at SERVPRO of Madison North & East on August 27th, 2018 as a Technician.  When asked what he likes about working at SERVPRO of Madison North & East he said "I like that I am able to get plenty of hours".  

In his spare time, Jose enjoys participating in sports.

picture of male employee Rafael in front of a SERVPRO banner

Rafael Trejo

Rafael has been an integral member of the SERVPRO family since December of 1999. Rafi started as a crew member and now he is a crew lead. In December 2020, he was recognized and voted by his peers to be the Most Valuable Person, going above and beyond his regular job duties, helping in all areas. When asked what his favorite part about working at SERVPRO, his response was "I like all parts of my job, from the demo to picking up that final piece of equipment!" Outside of work, Rafael enjoys watching soccer and working on his home. Although he may look serious in this picture, we can assure you that Rafi is one of our “class clowns”. Rafael, we thank you for 20 years of dedicated service to SERVPRO of Madison.

picture of Keren standing in front of SERVPRO banner

Keren Lara

Keren started with SERVPRO in 2012 as an Administrative Assistant.  In 2014 Keren left SERVPRO to stay at home with her children and then returned back to work part time in 2018.  When asked what is her favorite part of working for SERVPRO, she said "I like helping people with their emergency problems."  In her free time, Keren enjoys doing crafts and spending time with her family.  

Nahum Rascon standing in front of a SERVPRO banner

Nahum Rascon

In December of 2018, Nahum came to work at SERVPRO. Nahum immediately became a significant member of the team with his many years of experience in carpentry, painting and demolition. Not only is he a crew lead as part of our production team helping people with emergencies, but he has been working around our shop building, installing drywall and painting. When asked what he likes about his job, he responded “I like that you can advance within the company.” Outside of work, Nahum enjoys spending time with his family.

Picture of Derrick Masanz standing in front of a SERVPRO banner

Derrick Masanz

Derrick is one of our seasonal employees who has been with us since the summer of 2012.   “I love working here at SERVPRO of Madison because of the variety of jobs I am faced with each and every day. One day could be water losses, another could be fire damages.” Derrick is currently completing his final year of his Mechanical Engineering degree at UW Green Bay.  During his free time, he enjoys being outdoors and hanging with friends and family.