What our Customers say...

Fire Damage Testimonials

Jackie the manager did a superb job and her staff was very helpful.

Very helpful in guiding me through the cleaning and repair process after a small fire at my house.  I can't say enough good things, from their quick response time to their professionalism.  It was nice to have great people in my corner to get my home back to normal.  Al, the representative who was assigned to my claim went above and beyond.  Couldn't have asked for someone better to work with.

I just ant to thank you again for the amazing job your entire team did for us!  We pushed you to help us reopen in just 3 days after our deli fire and you accomplished everything we asked of you.  We cannot express our gratitude enough! 

The SERVPRO Team was AWESOME to work with. The Team helped us out during a stressful time and they made it much easier for us to deal with.

Friendly staff and they kept me informed.  Very impressed on how fast we responded.

Fast response!  Al called back immediately.  The crew arrived and started to work within 4 hours.  The staff was great on keeping them informed on what the next steps would be.  They responded very fast and professionally.  SERVPRO of Madison was able to set up containment from the restaurant to the hotel.  They came in and cleaned the walls and set up some air scrubbing equipment so they could continue renting out their rooms.  SERVPRO of Madison was great to work with.

The crew worked well with them handling their fire loss.  

I have worked with SERVPRO of Madison for approximately 20 years now.  Their owner, Jason Wilkinson, has been a wonderful addition to my arsenal of weapons combating the many property claims at the University of Wisconsin-Madison.

As a world-wide university, we have many property claims which require their particular area of expertise.  Fire, smoke and water damage is conductive to any educational setting.  Their quick response is why I keep calling them back.  Our researchers and students need their work/study space back as quickly as possible.  We have millions of dollars in research grants that cannot be delayed for any length of time.  

I highly recommend SERVPRO of Madison.  I couldn't do my job without them.

Jason & the team were simply outstanding & they made the best out of a bad situation. The service was extraordinary!

"It would be helpful to put more detail in writing so that it is clean to me (the client) what will be done.  This was an issue with the shingling and painting.  SERVPRO did immediately respond and satisfied my concerns."