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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Leaking cooling tower pump causes water damage

8/10/2021 (Permalink)

This facility manager of this Madison apartment building called SERVPRO of Madison Wisconsin when one of their tenants said there was water coming out of the ceiling in their bathroom.  They discovered that a cooling tower pump burst and was leaking water into the apartment below and possibly inside the walls of the apartment.  

SERVPRO of Madison Wisconsin has the training, experience and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or a large apartment building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

With all water damages, time is of the essence to lessen the chance of further damage to your property.  This is why SERVPRO of Madison Wisconsin prides itself on their 24 hour 365 days a year service.  

Water Damage or Flooding? Call Us Today (608) 221-1818

Leaking water hose causes damage in a Madison commercial property

8/10/2021 (Permalink)

This commercial property in Madison, Wisconsin experienced a water damage in the ceiling of the large manufacturing area.  They noticed first some condensation forming on the underside of the roof.  During further inspection, they found that a water hose in the attic was leaking.  They called SERVPRO of Madison Wisconsin to handle the water damage.

SERVPRO of Madison Wisconsin has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Madison Wisconsin responds quickly to your Madison business’s fire, water, and mold damage emergencies. 

Have Questions? Call Today – (608) 221-1818

We are Cleaning Experts

7/14/2021 (Permalink)

SERVPRO of Madison WI is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Madison WI (608) 221-1818

Lightning strikes a roof in Beaver Dam

6/14/2021 (Permalink)

This Beaver Dam home started on fire when a lightning bolt struck the peak of the house. Firefighters extinguished the fire and SERVPRO of Madison, WI was called to handle the fire and water mitigation.  Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our trained professionals carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

How to protect you home against flooding

6/14/2021 (Permalink)

Flash Flood Warning-- the alert that many of us dread. By calling SERVPRO of Madison Wisconsin at 608-221-1818, we can help make it "Like it never even happened."

How to Protect Your Property:

  • Keep insurance policies, important documents and other valuables in a safe-deposit box. Make sure you store them where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps to prevent flood water from backing up into the drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

If you experience a flood damage, call SERVPRO of Madison Wisconsin at 608-221-1818

Bathroom Fire in McFarland

5/27/2021 (Permalink)

This McFarland, WI home experienced fire, smoke and soot damage when a cigarette started this bathroom on fire.  They called SERVPRO of Madison Wisconsin to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Madison Wisconsin has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Water damage cause mold over growth in home

5/27/2021 (Permalink)

This Madison Wisconsin area home suffered water damage and mold growth when their sewer backed up into the basement and was left unnoticed.  Knowing the severity of not properly cleaning and sanitizing a category 2 or 3 water loss, this homeowner called the professionals at SERVPRO of Madison Wisconsin.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

SERVPRO of Madison Wisconsin will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Causes of Sub Pump Failure

5/27/2021 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for  getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

Have a water damage from a sump pump failure? Call SERVPRO of Madison Wisconsin at (608) 221-1818

Faulty Sprinkler System Causes a Water Loss at a Wisconsin Restaurant

5/27/2021 (Permalink)

This Wisconsin Dells, WI restaurant experienced a water damage when the sprinkler system went off unexpectedly.  Water sprayed over the main dining area affecting the ceiling, walls, tables and flooring.  The owner called SERVPRO of Madison Wisconsin to handle the mitigation as efficiently as possible to minimize loss of business.

A water loss can strike your commercial property at any time and can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, the SERVPRO of Madison Wisconsin professionals offer fast, 24 hour emergency services, 365 days per year.

Water Damage or Flooding? Call Us Today (608) 221-1818

Madison house suffers basement flood after storm

5/17/2021 (Permalink)

This Madison WI basement suffered a water damage when water from a heavy rain storm came in from one of their windows. SERVPRO of Madison Wisconsin was called into do the mitigation.  After removing this family's belongings, our trained professionals completed moisture checks to evaluate the severity of the situation. Next they extracted the water and removed some of the base trim so our professionals could position fans and dehumidifiers too quickly dry out the remaining water and promote proper airflow .

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Mold Contained

5/17/2021 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.  SERVPRO of Madison Wisconsin understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Have Mold Related Questions? Call Us Today – (608) 221-1818

Madison commercial property suffers water damage

4/22/2021 (Permalink)

A leaky roof caused water damage in this Wisconsin commercial property.   During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison Wisconsin was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

SERVPRO of Madison Wisconsin Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

If your business suffers a major loss, call us at         (608) 221-1818

Waunakee home suffers smoke damage

4/9/2021 (Permalink)

This Waunakee Wisconsin home experienced fire and soot damage when the owners dryer started on fire.  Smoke and soot traveled throughout the home, leaving an intense smell.  They called SERVPRO of Madison Wisconsin to handle the fire and smoke clean up and to get their home back to pre fire damage condition.

If you are dealing with fire damage in your home or place of business, the experienced team at SERVPRO of Madison Wisconsin is ready to respond. Since we are locally owned and operated, we are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Leaky sink cause damage in Mauston home

4/2/2021 (Permalink)

This Mauston Wi home suffered water damage when the kitchen sink drain leaked first all over the kitchen floor then down to the room below affecting the ceiling.  They called SERVPRO of Madison Wisconsin to handle the water mitigation. 

As a trusted leader in the restoration industry, SERVPRO of Madison Wisconsin provides 24-hour emergency service and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

SERVPRO of Madison Wisconsin technicians are highly trained to properly clean and restore your house so that it feels like home again. You can depend on SERVPRO of Madison Wisconsin to handle all of your restoration needs.

If you have a water damage, Call us Today – (608) 221-1818

How to protect you home against flooding

4/2/2021 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO of Madison Wisconsin understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Have Storm or Flood Damage?
Call Us Today (608) 221-1818

Fire caused by malfunctioning electrical equipment

3/23/2021 (Permalink)

This Madison, WI commercial property suffered smoke and water damage when some electrical equipment started on fire.  Smoke and soot filled this room and several of the adjoining rooms in addition to water from the sprinkler system.  They called SERVPRO of Madison Wisconsin to handle the water and fire mitigation.  

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

We are available 24 hours a day, 7 days a week. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

If your business suffers a major loss, call (608) 221-1818

Kitchen Fire causes smoke damage

3/9/2021 (Permalink)

This southern Wisconsin home experienced a kitchen fire when a grease fire started on the stove.  The owner used a fire extinguisher to put out the fire but smoke and soot still traveled throughout the house.  They called SERVPRO of Madison Wisconsin to handle the fire and odor clean up.

When your home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Madison Wisconsin has the specialized fire and water damage equipment and expertise to help you through this tough time.

We’ll treat your family with empathy and respect and your property with care.

Have Questions? Call Us Today – (608) 221-1818

Sewer back up causes damage to a Madison commercial property

3/9/2021 (Permalink)

This Madison Wisconsin commercial property called SERVPRO of Madison Wisconsin when their toilet became clogged and overflowed onto the bathroom floor contaminating the surrounding area.  Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.  SERVPRO of Madison Wisconsin has highly trained professionals that are trained in water damage restoration with specific training and expertise to safely restore your Madison Wisconsin home or business.  When challenges go beyond the scope of your regular janitorial staff, you can always feel confident when you call SERVPRO of Madison Wisconsin for prompt service. 

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Clubhouse suffers water damage

3/8/2021 (Permalink)

This clubhouse in Madison, Wisconsin suffered a water damage when the upstairs bathroom toilet overflowed.  Water soaked the floor causing the ceiling downstairs to leak water in the room below.  SERVPRO of Madison Wisconsin was called in to do the mitigation.  

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

We are water damage restoration specialists and are ready to restore your Madison home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison Wisconsin uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Water damage in office building

3/8/2021 (Permalink)

This Wisconsin office suffered a water damage when several days of heavy rain flooded the area around the building.  Water seeped in affecting several of the offices. They called SERVPRO of Madison Wisconsin to handle the mitigation.  

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Madison Wisconsin a call and we’ll be there fast with the help you need.

Do you have Storm or Flood Damage? Call Us Today (608) 221-1818

Rain storms cause water damage to local businesses

3/8/2021 (Permalink)

Heavy rain storms caused several water damages to Madison Wisconsin area homes and businesses.  This Madison business called SERVPRO of Madison Wisconsin when they needed help fast to minimize the time that their business was not able to serve their customers.

SERVPRO of Madison Wisconsin will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our Madison Wisconsin community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

Storm or Flood Damage? Call Us Today (608) 221-1818

Flood watch or warning. What is the difference?

2/1/2021 (Permalink)

When a storm hits your home, SERVPRO of Madison Wisconsin has storm damage experience and expertise with the capabilities and professional personnel to quickly respond to your storm damage concerns. 

Here is some descriptions of flood terminology to help you better prepare.

Flash Flood Watch:A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning:A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch:A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning:  A Flood Warning is issued when flooding is imminent or occurring.

Do You Have Flood or Storm Damage? Call SERVPRO of Madison Wisconsin Today (608)221-1818

Apartment suffers water damage

1/21/2021 (Permalink)

This Columbus, Wi apartment complex experienced a water damage that flooded carpeting and affected the ceiling of the apartment below.  They called SERVPRO of Madison Wisconsin to handle the water mitigation.

SERVPRO of Madison Wisconsin are water damage restoration specialists and are ready to restore your Madison home or apartment building back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison Wisconsin uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.  We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

 

Lightning strikes a Madison home

1/4/2021 (Permalink)

This Madison Wi home experienced smoke, electrical and water damage when lightning struck their home.  When the lightning struck the house, it caused damage to the siding, outside water downspout, electrical and broke a copper water pipe in the basement.  They called SERVPRO of Madison Wisconsin to handle the smoke and water damage.

Since each smoke damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure.  By using air scrubbers, thermal foggers and deodorization agents our technicians are able to remove airborne contaminants and control the air quality during the restoration and cleanup process.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Fire caused by ventilation unit

12/14/2020 (Permalink)

This Sun Prairie home caught on fire due to a faulty ventilation unit.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison WI was called to handle the fire restoration in this home.  At SERVPRO of Madison WI we specialize in fire and water damage restoration. Our highly trained professionals have specific damage restoration training and state of the art equipment that can quickly restore your home to its pre-fire condition.  

In addition to removing all smoke and soot from all areas of your home, we will clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our highly trained professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

What are the Differences between a Tornado Watch and a Tornado Warning?

12/4/2020 (Permalink)

What Is the Difference between a Tornado Watch and a Tornado Warning?

  • tornado watch means tornadoes are possible in the area. You should review your emergency plan, check supplies and be ready to act quickly if a tornado does approach.
  • tornado warning means a tornado has been visually sighted or indicated by weather radar and you should act immediately. Be sure to have a battery-powered weather radio available to monitor potential tornado activity.

What Are the Signs of a Tornado?

Some of the potential indicators of tornadoes may include:

  • A strong, persistent rotation in the cloud base and/or whirling dust or debris on the ground under a cloud base.
  • Hail or heavy rain followed by either a dead calm or a fast, intense wind shift.
  • A loud continuous roar or rumble that does not fade in a few seconds, like thunder does.

What Should I Do if I Learn a Tornado Is Approaching?

  • If you are in a house, go to the lowest level, such as a basement or a storm cellar.
  • If there is no basement, go to an interior room such as a closet, hallway or bathroom.
  • Try to cover your head with a blanket or jacket to guard against flying debris or broken glass. If you are in a mobile home, you should leave immediately and seek shelter elsewhere.
  • If you are outside and cannot get to shelter, crouch beside a strong structure or lie flat in a ditch or low-lying area and try to cover your head and neck.
  • Get as far away from trees and cars as you can.

What if I Am in a Car and I Learn a Tornado Is Approaching?

  • Try to locate a sturdy building in which you can immediately seek shelter. If that isn’t possible, you have two options:
    • Stay in the car with the seat belt on, putting your head down below the windows and covering it with your hands and a blanket if you have one.
    • If you can safely get lower than the level of the roadway, exit your car and lie in that area, covering your head with your hands.

What Are Some of the Common Misconceptions about Tornadoes?

  • One misconception is that opening a window in your house will “equalize the pressure” created by the tornado. Do not open any windows; doing so may actually pressurize the house and cause the roof to be torn off.
  • Tornadoes are not always visible from a distance. Rely on a weather radio for the latest information.
  • Although tornadoes are usually spawned by thunderstorms, they have been known to occur without lightning. They can cross a river or another body of water.
  • Tornadoes are not confined to “tornado alley,” a region of the Midwestern U.S. where tornadoes are most frequent. Tornadoes can occur anywhere, any time.

Have Questions? Call SERVPRO of Madison WI Today – (608) 221-1818

Bookstore suffers water damage

11/5/2020 (Permalink)

This Madison Wisconsin bookstore suffered a water damage when a heavy rain storm flooded parts of the area.  They called SERVPRO of Madison Wisconsin to handle the mitigation to get them back in business as soon as possible.

Restoring storm and flood damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We are dedicated to responding immediately, which helps to minimize secondary damage.

SERVPRO of Madison Wisconsin is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. 

If you have Storm Damage, Call Us Today (608) 221-1818

Water main breaks outside a Madison townhouse

11/5/2020 (Permalink)

This Madison Wisconsin townhouse suffered a large water damage when a water main outside the home broke.  Water quickly flooded the area outside the home and began to pour into the basement. At one point the basement had 5 inches of water across the floor! The condo association called SERVPRO of Madison Wisconsin to handle the water mitigation.

As leaders in the water damage industry, we have advanced training and expertise not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home by using the latest technology and equipment to restore it back to pre-water-damage condition.  Because of this, we can restore your home more quickly which minimizes the cost.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Monona warehouse experiences water damage

10/6/2020 (Permalink)

This Monona Wisconsin warehouse suffered a water damage when the head of a water sprinkler broke.  Approximately 50,000 sq feet were affected in a matter of minutes.  They called SERVPRO of Madison Wisconsin to handle their commercial water loss.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Madison Wisconsin has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Water Damage or Flooding? Call Us Today (608) 221-1818

Why have flood insurance

10/6/2020 (Permalink)

Why Should I have Flood Insurance?

Last year the National Flood Insurance Program reported that 25% of claims related to flood insurance were in areas where there was low to moderate risk of flooding.  Homeowners and renters insurance does not typically cover flood damage.

SERVPRO of Madison Wisconsin will respond immediately to your emergency.  We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Have Storm or Flood Damage?

Call SERVPRO of Madison Wisconsin Today (608) 221-1818

Middleton home suffers water damage from a leaking water heater

9/3/2020 (Permalink)

This Middleton Wisconsin homeowner called SERVPRO of Madison Wisconsin when they discovered that their water heater had been leaking for a while causing a strong musty smell to develop in their home.

As experts in water and mold remediation, the professionals at SERVPRO of Madison Wisconsin are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. 

Water damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. By identifying the cause of the odor and determining the conditions, the odor can often be removed. 

If you have any water or mold damage concerns, call us at (608) 221-2102

Madison apartment building experiences a water damage

9/3/2020 (Permalink)

This downtown Madison Wi apartment building experienced a water damage when a water pipe under the sink began to leak.  This apartment was on the third floor and went unnoticed while the tenant was out.  Water leaked throughout the apartment and began to leak into the apartment directly below.  They called SERVPRO of Madison Wisconsin to handle the water mitigation. 

SERVPRO of Madison Wisconsin can respond immediately to your commercial water damage emergency and has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in an apartment building, office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Water Damage or Flooding? Call Us Today (608) 221-1818

Here in Your Community. Here to Help.

8/3/2020 (Permalink)

During these uncertain times, SERVPRO of Madison Wisconsin is prepared to help you when it matters the most.

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most.  

SERVPRO of Madison Wisconsin remains open to you as our employees and services are essential during this coronavirus pandemic. If your home or business is in need of cleaning and sanitizing, or any of our core water and fire services, call SERVPRO of Madison Wisconsin at (608) 221-1818. We are here and ready to serve our community 24 hours a day, 7 days a week.

Water Damage affects 3 rooms in Madison home

7/16/2020 (Permalink)

This Madison WI home suffered a water damage that affected 3 rooms in their finished basement.  The owner called SERVPRO of Madison, Wisconsin to handle the water mitigation.  

At SERVPRO of Madison, Wisconsin our number one goal is returning damaged areas and items to pre loss condition, doing all we can to make it “Like it never even happened.”  SERVPRO of Madison, Wisconsin is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO of Madison, Wisconsin we make it “Like it never even happened.”

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Cross Plains Business Suffers Fire Damage

7/2/2020 (Permalink)

This Cross Plains grocery store experienced a small fire in their back room storage area causing smoke damage and soot that needed to be professionally cleaned and restored.  They called SERVPRO of Madison Wisconsin to handle the fire damage repair and restoration.

SERVPRO of Madison Wisconsin has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about SERVPRO of Madison Wisconsin training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Commercial Fire Damage? Call SERVPRO of Madison Wisconsin Today – (608) 221-1818

SERVPRO of Madison Boards Up a Madison Business

6/23/2020 (Permalink)

This Madison Wisconsin business needed their front display windows boarded up after they experienced some vandalism.  They called SERVPRO of Madison Wisconsin to handle the clean up of glass and the boarding up of their windows. 

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.  When your home or business has been damaged by vandalism, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage from water and boarding up windows to secure the building.

SERVPRO of Madison, Wisconsin will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – (608) 221-1818

SERVPRO of Madison Gives back to the Community!

6/23/2020 (Permalink)

Here at SERVPRO of Madison Wisconsin we sometimes wear many different hats! This sound barrier along I-90 in Madison was vandalised with spray paint.  SERVPRO of Madison Wisconsin believes in giving back to the community.  Our crew spent the afternoon using high pressure wash to remove the vandalism in the area.

SERVPRO of Madison, Wisconsin will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – (608) 221-1818

Sun Prairie Home Suffers Water Damage

6/19/2020 (Permalink)

This Sun Prairie Wisconsin home experienced a water damage in the basement with an unknown cause.  In the picture the leak seems to be coming from the utility room.  This home owner called SERVPRO of Madison Wisconsin to do the mitigation.

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Have an Unexplained Water or Flood Damage?
Call Us Today – (608) 221-1818

Water line to Refrigerator causes water damage in home

6/12/2020 (Permalink)

This Middleton Wisconsin homeowner experienced a water damage when the water line to their refrigerator sprung a leak.  Water began to flood the area affecting their hardwood floors, drywall and eventually started traveling down into their finished basement below.  They called SERVPRO of Madison Wisconsin to handle the water restoration.  

When your Madison area home has water damage from flooding or leaks, SERVPRO of Madison Wisconsin is ready 24 hours a day, 7 days a week to respond immediately. Our highly trained technicians have the experience, expertise, and training to restore your home quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will closely monitor and document the drying process to ensure your property is back to normal. 

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Through Storm Damage, SERVPRO of Madison Wisconsin is here to help

6/12/2020 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO of Madison Wisconsin strives to put our customers at ease, guiding and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO of Madison Wisconsin (608) 221-1818 to turn a stressful situation into a manageable, professional experience.

Bar Suffers Kitchen Fire

6/11/2020 (Permalink)

This Madison bar experienced fire damage when  the grill caught on fire causing smoke and soot to travel throughout the building.  They called SERVPRO of Madison Wisconsin to handle the fire restoration.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.  

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Madison Wisconsin Today – (608) 221-1818

Madison Apartment Building Suffers Water Damage

5/16/2020 (Permalink)

This facility manager of this Madison apartment building called SERVPRO of Madison Wisconsin when one of their tenants said there was water coming out of the ceiling in their bathroom.  They discovered that a cooling tower pump burst and was leaking water into the apartment below and possibly inside the walls of the apartment.  

SERVPRO of Madison Wisconsin has the training, experience and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or a large apartment building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

With all water damages, time is of the essence to lessen the chance of further damage to your property.  This is why SERVPRO of Madison Wisconsin prides itself on their 24 hour 365 days a year service.  

Water Damage or Flooding? Call Us Today (608) 221-1818

International Firefighters Day

5/5/2020 (Permalink)

International Firefighters’ Day (IFFD) is a time where the entire world’s population can recognize and honor all the sacrifices that firefighters make for their communities and environment so we are safe. Please remember to thank any current and past firefighters for their contributions.

In honor of International Firefighters Day, here are some helpful suggestions from SERVPRO of Madison Wisconsin on what to do and what not to do after a fire.

What to Do:

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

What NOT to do:

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have Smoke or Fire Damage? Call SERVPRO of Madison Wisconsin (608) 221-1818

Madison Commercial Property Suffers Water Damage after Storm

5/1/2020 (Permalink)

This Madison Wisconsin commercial property suffered water damage after severe storms hit the  area causing flooding in several parts of  Dane County and its surrounding areas.  As you can see in the picture, the water flooded the first floor and began to flow down the wall into the basement.  This owner called SERVPRO of Madison Wisconsin to do the mitigation.

SERVPRO of Madison Wisconsin is dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.  

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Have Water or Flood Damage?
Call SERVPRO of Madison Wisconsin Today – (608) 221-1818

Madison Business Experiences Water Damage

5/1/2020 (Permalink)

This commercial property in Madison, Wisconsin experienced a water damage in the ceiling of the large manufacturing area.  They noticed first some condensation forming on the underside of the roof.  During further inspection, they found that a water hose in the attic was leaking.  They called SERVPRO of Madison Wisconsin to handle the water damage.

SERVPRO of Madison Wisconsin has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Madison Wisconsin responds quickly to your Madison business’s fire, water, and mold damage emergencies. 

Have Questions? Call Today – (608) 221-1818

Fire in McFarland home starts in bathroom

4/30/2020 (Permalink)

This McFarland, WI home experienced fire, smoke and soot damage when a cigarette started this bathroom on fire.  They called SERVPRO of Madison Wisconsin to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Madison Wisconsin has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

We are Cleaning Experts

4/9/2020 (Permalink)

SERVPRO of Madison WI is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Madison WI (608) 221-1818

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Dryer Causes Smoke Damage in Waunakee Wi Home

4/8/2020 (Permalink)

This Waunakee Wisconsin home experienced fire and soot damage when the owners dryer started on fire.  Smoke and soot traveled throughout the home, leaving an intense smell.  They called SERVPRO of Madison Wisconsin to handle the fire and smoke clean up and to get their home back to pre fire damage condition.

If you are dealing with fire damage in your home or place of business, the experienced team at SERVPRO of Madison Wisconsin is ready to respond. Since we are locally owned and operated, we are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Protecting your property from flooding

4/8/2020 (Permalink)

Flash Flood Warning-- the alert that many of us dread. By calling SERVPRO of Madison Wisconsin at 608-221-1818, we can help make it "Like it never even happened."

How to Protect Your Property:

  • Keep insurance policies, important documents and other valuables in a safe-deposit box. Make sure you store them where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps to prevent flood water from backing up into the drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

If you experience a flood damage, call SERVPRO of Madison Wisconsin at 608-221-1818

Madison Home Suffers Sewer Backup

4/5/2020 (Permalink)

This Madison Wisconsin area home suffered water damage and mold growth when their sewer backed up into the basement and was left unnoticed.  Knowing the severity of not properly cleaning and sanitizing a category 2 or 3 water loss, this homeowner called the professionals at SERVPRO of Madison Wisconsin.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

SERVPRO of Madison Wisconsin will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Faulty Sprinkler System Causes a Water Loss at a Wisconsin Restaurant

3/31/2020 (Permalink)

This Wisconsin Dells, WI restaurant experienced a water damage when the sprinkler system went off unexpectedly.  Water sprayed over the main dining area affecting the ceiling, walls, tables and flooring.  The owner called SERVPRO of Madison Wisconsin to handle the mitigation as efficiently as possible to minimize loss of business.

A water loss can strike your commercial property at any time and can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, the SERVPRO of Madison Wisconsin professionals offer fast, 24 hour emergency services, 365 days per year.

Water Damage or Flooding? Call Us Today (608) 221-1818

Causes of Sump Pump Failure

3/20/2020 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for  getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

Have a water damage from a sump pump failure? Call SERVPRO of Madison Wisconsin at (608) 221-1818

Commercial Property in Madison WI Suffers a Water Damage

3/3/2020 (Permalink)

A leaky roof caused water damage in this Wisconsin commercial property.   During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison Wisconsin was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

SERVPRO of Madison Wisconsin Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

If your business suffers a major loss, call us at         (608) 221-1818

Electrical Equipment Causes Fire in Madison, WI Property

3/3/2020 (Permalink)

This Madison, WI commercial property suffered smoke and water damage when some electrical equipment started on fire.  Smoke and soot filled this room and several of the adjoining rooms in addition to water from the sprinkler system.  They called SERVPRO of Madison Wisconsin to handle the water and fire mitigation.  

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

We are available 24 hours a day, 7 days a week. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

If your business suffers a major loss, call (608) 221-1818

Tips to Prevent Frozen Pipes

3/3/2020 (Permalink)

Cold temperatures are inevitable in Wisconsin.  When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

Have water damage from a frozen pipe? Call SERVPRO of Madison Wisconsin (608)221-1818

Basement floods in Madison Wisconsin

3/3/2020 (Permalink)

This Madison WI basement suffered a water damage when water from a heavy rain storm came in from one of their windows. SERVPRO of Madison Wisconsin was called into do the mitigation.  After removing this family's belongings, our trained professionals completed moisture checks to evaluate the severity of the situation. Next they extracted the water and removed some of the base trim so our professionals could position fans and dehumidifiers too quickly dry out the remaining water and promote proper airflow .

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Protecting Your Property From a Flood

3/3/2020 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO of Madison Wisconsin understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Have Storm or Flood Damage?
Call Us Today (608) 221-1818

Heavy rain causes damage to local Madison area businesses

2/6/2020 (Permalink)

Heavy rain storms caused several water damages to Madison Wisconsin area homes and businesses.  This Madison business called SERVPRO of Madison when they needed help fast to minimize the time that their business was not able to serve their customers.

SERVPRO of Madison will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our Madison Wisconsin community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

Storm or Flood Damage? Call Us Today (608) 221-1818

Sewer back up affects Madison business

2/6/2020 (Permalink)

This Madison Wisconsin commercial property called SERVPRO of Madison when their toilet became clogged and overflowed onto the bathroom floor contaminating the surrounding area.  Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.  SERVPRO of Madison has highly trained professionals that are trained in water damage restoration with specific training and expertise to safely restore your Madison Wisconsin home or business.  When challenges go beyond the scope of your regular janitorial staff, you can always feel confident when you call SERVPRO of Madison for prompt service. 

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Highly Trained Mold Remediation Specialists

2/6/2020 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.  SERVPRO of Madison understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Have Mold Related Questions? Call Us Today – (608) 221-1818

Lightning bolt strikes Beaver Dam home

2/6/2020 (Permalink)

This Beaver Dam home started on fire when a lightning bolt struck the peak of the house. Firefighters extinguished the fire and SERVPRO of Madison was called to handle the fire and water mitigation because our staff is highly trained in property damage restoration.  Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our trained professionals carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Water Damage in Madison Wi clubhouse

2/6/2020 (Permalink)

This clubhouse in Madison, Wisconsin suffered a water damage when the upstairs bathroom toilet overflowed.  Water soaked the floor causing the ceiling downstairs to leak water in the room below.  SERVPRO of Madison was called in to do the mitigation.  

We are water damage restoration specialists and are ready to restore your Madison home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Ventilation unit causes fire in Sun Prairie home

12/5/2019 (Permalink)

This Sun Prairie home caught on fire due to a faulty ventilation unit.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison North & East was called to handle the fire restoration in this home.  At SERVPRO of Madison North & East we specialize in fire and water damage restoration. Our highly trained professionals have specific damage restoration training and state of the art equipment that can quickly restore your home to its pre-fire condition.  

In addition to removing all smoke and soot from all areas of your home, we will clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our highly trained professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Heavy rain causes water damage in an office building

10/31/2019 (Permalink)

This Wisconsin office suffered a water damage when several days of heavy rain flooded the area around the building.  They called SERVPRO of Madison North and East to handle the mitigation.  

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Madison North and East a call and we’ll be there fast with the help you need.

Storm or Flood Damage? Call Us Today (608) 221-1818

Bookstore floor soaked with water from heavy rain

10/31/2019 (Permalink)

This Wisconsin bookstore suffered a water damage when heavy rain storms flooded parts of the area.  They called SERVPRO of Madison North and East to handle the mitigation to get them back in business as soon as possible.

Restoring storm and flood damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

SERVPRO of Madison North and East is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. 

If you have Storm Damage, Call Us Today (608) 221-1818

 

Apartment building suffers water damage

10/8/2019 (Permalink)

This Columbus, Wi apartment complex experienced a water damage that flooded carpeting and affected the ceiling of the apartment below.  They called SERVPRO of Madison North & East to handle the water mitigation.

SERVPRO of Madison North & East are water damage restoration specialists and are ready to restore your Madison home or apartment building back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.  We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Taking precautions to prevent water damage during construction

9/26/2019 (Permalink)

As a new business owner, the last thing you want is water damage during the construction of your business. However, it can happen if the proper procedures are not followed.  This article from "The Hartford Insurance" explains what can happen: 

Common causes of water damage during construction include:

• Improper installation of weatherproofing, waterproofing and moisture barrier systems on the exterior skin of a building

• Poorly glued connections on plastic pipes or improperly sweated copper pipe connections

Supervisors should ensure that all weatherproofing/ waterproofing installations adhere to the building plans, manufacturers’ specifications, industry standards, and all relevant building codes. The WDPP (Water Damage Protection Plan) should include a quality control plan for plumbing connections and fittings such as marking each connection with a permanent marker. The plan should also include the fire sprinkler system. Worksite inspections should verify that:

• Water accumulations from rain and groundwater are not migrating into the building

• All door and window openings are covered at the end of each work shift and prior to inclement weather

• Water lines and mechanical equipment are protected from freezing

• Sprinkler or plumbing lines that are pressure tested with water are drained immediately following the test

• Standpipe valves are closed

• Roof drains are not blocked with leaves or debris

• Sink drains are not clogged

• Storage areas are dry and well ventilated

• Materials are raised off the floor by pallets for storage Controls

The WDPP (Water Detection Protection Plan) often outlines preventative measures to minimize the risk of water damage such as an administrative policy to shut off the domestic water supply during off-hours. Supervisory personnel should verify that no trades will be working during off-hours before shutting off the water supply. In addition, they must ensure that the domestic water line doesn’t provide water to any operating mechanical system that requires a constant water source. Other preventative procedures include:

• Providing a secondary power source (i.e. generator) when using sump pumps or other water pumping systems

• Testing sprinkler and plumbing systems with air pressure to identify system leaks before charging with water

• Sealing leading edges of roofing materials at the end of each day to prevent storm water from getting under an incomplete roofing membrane

• Providing heat during the winter in buildings with charged water lines or standpipes to protect from freezing

• Leaving a gap of at least 1/2” between the drywall and the floor to minimize water contact in the event floors become wet

Many leak detection systems are available to help prevent water damage. Many commercial water flow detection systems are completely non-intrusive (no cutting of pipe to install) and easy to program. Passive leak detectors monitor water flow and sound an alarm (local or connected to a centrally monitored system) when water starts to flow and the system is armed during off hours. Active leak detectors not only generate an alarm, but can also prevent water leaks by automatically shutting off the water supply. The WDPP can list the leak detection systems used on-site, identify supervisory personnel responsible for their use, and refer to the operating guidelines for each system.

Source: https://www.thehartford.com/sites/the_hartford/files/preventing-water-damage-during-construction.pdf

Have Questions? Call SERVPRO of Madison North & East Today – (608) 221-1818

Wisconsin home experiences fire damage

9/26/2019 (Permalink)

This southern Wisconsin home experienced a kitchen fire when a grease fire started on the stove.  The owner used a fire extinguisher to put out the fire but smoke and soot still traveled throughout the house.  They called SERVPRO of Madison North and East to handle the fire and odor clean up.

When your home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Madison North & East has the specialized fire and water damage equipment and expertise to help you through this tough time.

We’ll treat your family with empathy and respect and your property with care.

Have Questions? Call Us Today – (608) 221-1818

Broken sprinkler head causes a water damage in a Monona warehouse

8/21/2019 (Permalink)

This Monona Wisconsin warehouse suffered a water damage when the head of a water sprinkler broke.  Approximately 50,000 sq feet were affected in a matter of minutes.  They called SERVPRO of Madison North & East to handle their commercial water loss.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Water Damage or Flooding? Call Us Today (608) 221-1818

Leaky Water Heater Causes Water Damage

7/25/2019 (Permalink)

This Middleton Wisconsin homeowner called SERVPRO of Madison North & East when they discovered that their water heater had been leaking  for a while causing a strong musty smell to develop in their home.

As experts in water and mold remediation, SERVPRO of Madison North & East are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.  In this particular situation the musty smell was from mold growth caused by the slow water leak.

Water damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. By identifying the cause of the odor and determining the conditions, the odor can often be removed. 

If you have any mold questions or concerns, call us at (608) 221-2102

Leaking kitchen sink damages Mauston home

7/25/2019 (Permalink)

This Mauston Wi home suffered water damage when the kitchen sink drain leaked first all over the kitchen floor then down to the room below affecting the ceiling.  They called SERVPRO of Madison North & East to handle the water mitigation. 

As a trusted leader in the restoration industry, SERVPRO of Madison North & East provides 24-hour emergency service and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

SERVPRO of Madison North & East technicians are highly trained to properly clean and restore your house so that it feels like home again. You can depend on SERVPRO of Madison North & East to handle all of your restoration needs.

Have Questions? Call Us Today – (608) 221-1818

Apartment water pipe leak causes damage

7/11/2019 (Permalink)

This downtown Madison Wi apartment building experienced a water damage when a water pipe under the sink began to leak.  This apartment was on the third floor and went unnoticed while the tennant was out.  Water leaked throughout the apartment and began to leak into the apartment directly below.  They called SERVPRO of Madison North & East to handle the water mitigation. 

SERVPRO of Madison North & East can respond immediately to your commercial water damage emergency and has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in an apartment building, office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Water Damage or Flooding? Call Us Today (608) 221-1818

Lightning strike causes damage in Madison home

7/11/2019 (Permalink)

This Madison Wi home experienced smoke, electrical and water damage when lightning struck their home.  When the lightning struck the house, it caused damage to the siding, outside water downspout, electrical and broke a copper water pipe in the basement.  They called SERVPRO of Madison North and East to handle the smoke and water damage.

Since each smoke damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure.  By using air scrubbers, thermal foggers and deodorization agents our technicians are able to remove airborne contaminants and control the air quality during the restoration and cleanup process.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Water damage affects 3 rooms in Madison home

7/2/2019 (Permalink)

This Madison WI home suffered a water damage that affected 3 rooms in their finished basement.  The owner called SERVPRO of Madison North & East to handle the water mitigation.  

At SERVPRO of Madison North & East, our number one goal is returning damaged areas and items to pre loss condition, doing all we can to make it “Like it never even happened.”  SERVPRO of Madison North & East is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO of Madison North & East, we make it “Like it never even happened.”

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Business in Cross Plains experienced smoke damage

6/18/2019 (Permalink)

This Cross Plains business experienced a small fire in their back room storage room causing smoke damage and soot that needed to be professionally cleaned and restored.  They called SERVPRO of Madison North & East to handle the fire damage repair and restoration.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about SERVPRO of Madison North & East training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Commercial Fire Damage? Call Us Today – (608) 221-1818

Water Damage in basement of Sun Prairie home

6/18/2019 (Permalink)

This Sun Prairie Wisconsin home experienced a water damage in the basement with an unknown cause.  In the picture the leak seems to be coming from the utility room.  This home owner called SERVPRO of Madison North & East to do the mitigation.

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Have an Unexplained Water or Flood Damage?
Call Us Today – (608) 221-1818

Fire Damage in Restaurant Kitchen

5/28/2019 (Permalink)

This Madison bar experienced fire damage when  the grill caught on fire causing smoke and soot to travel throughout the building.  They called SERVPRO of Madison North & East to handle the fire restoration.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.  

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Madison North & East Today – (608) 221-1818

Why have Flood Insurance?

5/28/2019 (Permalink)

Why Should I have Flood Insurance?

Last year the National Flood Insurance Program reported that 25% of claims related to flood insurance were in areas where there was low to moderate risk of flooding.  Homeowners and renters insurance does not typically cover flood damage.

SERVPRO of Madison North & East will respond immediately to your emergency.  We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Have Storm or Flood Damage?

Call SERVPRO of Madison North & East Today (608) 221-1818

Water pump failure causes damage

5/8/2019 (Permalink)

This Madison apartment building facility manager called SERVPRO of Madison North & East when one of their tenants said there was water coming out of the ceiling in their bathroom.  They discovered that a cooling tower pump burst and was leaking water into the apartment below and possibly inside the walls of the apartment.  

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or a large apartment building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

With all water damages, time is off the essence to lessen the chance of further damage to your property.  This is why SERVPRO of Madison North & East prides itself on their 24 hour 365 days a year service.  

Water Damage or Flooding? Call Us Today (608) 221-1818

International Firefighter Day is on May 4th

5/3/2019 (Permalink)

International Firefighters’ Day (IFFD) is a time where the entire world’s population can recognise and honour all the sacrifices that firefighters make for their communities and environment so we are safe. Please remember to thank any current and past firefighters for their contributions.

In honor of International Firefighters Day, here are some helpful suggestions from SERVPRO of Madison North & East on what to do and what not to do after a fire.

What to Do:

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

What NOT to do:

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have Smoke or Fire Damage? Call SERVPRO of Madison North & East (608) 221-1818

Flood Watch & Warning: How do they differ?

5/1/2019 (Permalink)

When a storm hits your home, SERVPRO of Madison North & East has storm damage experience and expertise with the capabilities and professional personnel to quickly respond to your storm damage concerns. 

Here is some descriptions of flood terminology to help you better prepare.

Flash Flood Watch:A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning:A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch:A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning:  A Flood Warning is issued when flooding is imminent or occurring.

Do You Have Flood or Storm Damage? Call SERVPRO of Madison North & East Today (608)221-1818

Difference between a Tornado Watch and a Tornado Warning

4/12/2019 (Permalink)

What Is the Difference between a Tornado Watch and a Tornado Warning?

  • tornado watch means tornadoes are possible in the area. You should review your emergency plan, check supplies and be ready to act quickly if a tornado does approach.
  • tornado warning means a tornado has been visually sighted or indicated by weather radar and you should act immediately. Be sure to have a battery-powered weather radio available to monitor potential tornado activity.

What Are the Signs of a Tornado?

Some of the potential indicators of tornadoes may include:

  • A strong, persistent rotation in the cloud base and/or whirling dust or debris on the ground under a cloud base.
  • Hail or heavy rain followed by either a dead calm or a fast, intense wind shift.
  • A loud continuous roar or rumble that does not fade in a few seconds, like thunder does.

What Should I Do if I Learn a Tornado Is Approaching?

  • If you are in a house, go to the lowest level, such as a basement or a storm cellar.
  • If there is no basement, go to an interior room such as a closet, hallway or bathroom.
  • Try to cover your head with a blanket or jacket to guard against flying debris or broken glass. If you are in a mobile home, you should leave immediately and seek shelter elsewhere.
  • If you are outside and cannot get to shelter, crouch beside a strong structure or lie flat in a ditch or low-lying area and try to cover your head and neck.
  • Get as far away from trees and cars as you can.

What if I Am in a Car and I Learn a Tornado Is Approaching?

  • Try to locate a sturdy building in which you can immediately seek shelter. If that isn’t possible, you have two options:
    • Stay in the car with the seat belt on, putting your head down below the windows and covering it with your hands and a blanket if you have one.
    • If you can safely get lower than the level of the roadway, exit your car and lie in that area, covering your head with your hands.

What Are Some of the Common Misconceptions about Tornadoes?

  • One misconception is that opening a window in your house will “equalize the pressure” created by the tornado. Do not open any windows; doing so may actually pressurize the house and cause the roof to be torn off.
  • Tornadoes are not always visible from a distance. Rely on a weather radio for the latest information.
  • Although tornadoes are usually spawned by thunderstorms, they have been known to occur without lightning. They can cross a river or another body of water.
  • Tornadoes are not confined to “tornado alley,” a region of the Midwestern U.S. where tornadoes are most frequent. Tornadoes can occur anywhere, any time.

www.travelers.com/resources/weather/tornadoes/tornado-safety-at-home.aspx

Have Questions? Call SERVPRO of Madison North & East Today – (608) 221-1818

House Fire Starts in Bathroom

4/11/2019 (Permalink)

This McFarland Wi home experienced fire, smoke and soot damage when a cigarette started this bathroom on fire.  They called SERVPRO of Madison North & East to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Madison North & East has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Rain Storms hit Dane County Area

4/11/2019 (Permalink)

This Madison Wisconsin commercial property suffered water damage after severe storms hit the  area causing flooding in several parts of  Dane County and its surrounding areas.  As you can see in the picture, the water flooded the first floor and began to flow down the wall into the basement.  This owner called SERVPRO of Madison North & East to do the mitigation.

SERVPRO of Madison North & East is dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.  

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Have Water or Flood Damage?
Call SERVPRO of Madison North & East Today – (608) 221-1818

Through Storm Damage, SERVPRO of Madison North & East is here to help

4/11/2019 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO of Madison North & East strive to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO of Madison North & East (608) 221-1818to turn a stressful situation into a manageable, professional experience.

Dryer causes fire damage in Waunakee home

4/5/2019 (Permalink)

This Waunakee Wisconsin home experienced fire and soot damage when the owners dryer started on fire.  Smoke and soot traveled throughout the home, leaving an intense smell.  They called SERVPRO of Madison North & East to handle the fire and smoke clean up and to get their home to pre fire damage condition.

If you are dealing with fire damage in your home or place of business, the experienced team at SERVPRO of Madison North & East is ready to respond. Since we are locally owned and operated, we are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Water Damage in Commercial Property

4/5/2019 (Permalink)

This commercial property in Madison, Wisconsin experienced a water damage in the ceiling of the large manufacturing area.  They notice first condensation forming on the underside of the roof.  During further inspection, they found that a water hose in the attic was leaking.  They called SERVPRO of Madison North & East to handle the water damage.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Madison North & East responds quickly to your Madison business’s fire, water, and mold damage emergencies. 

Have Questions? Call Today – (608) 221-1818

Protecting your property from flooding

4/5/2019 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO of Madison North & East understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Have Storm or Flood Damage?
Call Us Today (608) 221-1818

Sprinkler system causes restaurant water damage

3/30/2019 (Permalink)

This Wisconsin Dells, WI restaurant experienced a water damage when the sprinkler system went off unexpectedly.  Water sprayed over the main dining area affecting the ceiling, walls, tables and flooring.  The owner called SERVPRO of Madison North & East to handle the mitigation as efficiently as possible to minimize loss of business.

Water damage can strike your commercial property at any time and can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, the SERVPRO of Madison North & East professionals offer fast, 24 hour emergency services, 365 days per year.

Water Damage or Flooding? Call Us Today (608) 221-1818

Sewer back up in Madison area home

3/29/2019 (Permalink)

This Madison WI area home suffered water damage and mold growth when their sewer backed up into the basement.  Knowing the severity of not properly cleaning and sanitizing a category 2 or 3 water loss, this homeowner called the professionals at SERVPRO of Madison North & East.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

SERVPRO of Madison North & East will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Smoke and Water Damage Clean UP

3/1/2019 (Permalink)

This Madison, WI commercial property suffered smoke and water damage when some electrical equipment started on fire.  Smoke and soot filled this room and several of the adjoining rooms in addition to water from the sprinkler system.  They called SERVPRO of Madison North & East to handle the water and fire mitigation.  

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

We are available 24 hours a day, 7 days a week. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

If your business suffers a major loss, call (608) 221-1818

Some Causes of Sump Pump Failure

3/1/2019 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for  getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

Have a water damage from a sump pump failure? Call us at (608) 221-1818

Madison Area Commercial Property Experiences Water Damage

3/1/2019 (Permalink)

A leaky roof caused water damage in this Wisconsin commercial property.   During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison North & East was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

If your business suffers a major loss, call us at         (608) 221-1818

SERVPRO of Madison North & East is equipped with the knowledge to restore your property

3/1/2019 (Permalink)

This Madison area resident noticed a water leak behind her washer.  The leak had gone unnoticed for some time and effected the wall of the kitchen that is adjacent to the laundry room.  When SERVPRO of Madison North & East did the initial assessment, they discovered some substantial mold growth affecting both walls.  

At SERVPRO of Madison North & East, our staff is highly trained in property damage restoration. From initial and ongoing training to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

If You See Signs of Mold, 
Call SERVPRO of Madison North & East Today – (608) 221-1818

Trust the experts to handle your mold problem

3/1/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of Madison North & East will inspect and assess your property and use our specialized training, equipment and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Of Madison North & East 608-221-1818

The Classes of Water Damage

2/5/2019 (Permalink)

The Classes of Water Damage Losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step and will determine the amount and type of equipment utilized to restore your business. Here are four IICRC water damage classifications:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Water or Flood Damage?
Call SERVPRO of Madison North & East  (608) 221-1818

Highly Trained Mold Remediation Specialists

1/24/2019 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.  SERVPRO of Madison North & East understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Have Mold Related Questions? Call Us Today – (608) 221-1818

Sprinkler Pipe Causes Water Damage

1/24/2019 (Permalink)

This McFarland apartment building experienced a water damage when the pipe from the sprinkler system broke affecting several rooms in the apartment.  They called SERVPRO of Madison North & East to handle the water mitigation.

When your McFarland area home or commercial property has water damage from flooding or leaks, SERVPRO of Madison North & East has the expertise of highly trained professionals and advanced drying equipment to properly restore your McFarland area home or commercial property to its pre loss condition.  The experience and scientific approach in water damage restoration that SERVPRO of Madison North & East has, allows our highly trained professionals to use high tech moisture detectors, hygrometers, infrared cameras and truck-mounted and portable extraction units to properly dry and restore your property.

Water or Flood Damage?
Call Today – (608) 221-1818

Tips to Prevent Frozen Pipes

1/18/2019 (Permalink)

Cold temperatures are inevitable in Wisconsin.  When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

Have water damage from a frozen pipe? Call SERVPRO of Madison North & East (608)221-1818

Sun Prairie home fire caused by faulty vent

1/18/2019 (Permalink)

This Sun Prairie home caught on fire due to a faulty bathroom vent.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison North & East was called in to do the mitigation on this home.  SERVPRO of Madison North & East specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.  

In addition to removing all smoke and soot for all areas of your home, we clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. They are also trained to remove odors using industrial air scrubbers and fogging equipment.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Water damage in Madison clubhouse

1/18/2019 (Permalink)

This clubhouse in Madison, Wisconsin suffered a water damage when the upstairs bathroom toilet overflowed.  Water soaked the floor causing the ceiling downstairs to leak water in the room below.  SERVPRO of Madison North & East was called in to do the mitigation.  

We are water damage restoration specialists and are ready to restore your Madison home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Flooded Basement in Village of Dane Home

1/18/2019 (Permalink)

This Village of Dane resident returned home to find their basement was flooded due to a leaky pipe in their upstair kitchen.  Water saturated the drywall ceiling causing it to cave in, affecting 5 rooms of their home.  SERVPRO of Madison North & East was called in to do the mitigation.

After extracting the water, our professionals completed moisture checks in the floors, ceilings and walls so they knew where to position fans and dehumidifiers to speed the drying process.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Madison North & East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (608) 221-1818

Flooded Basement in Madison

1/18/2019 (Permalink)

This Madison WI basement suffered a water damage when water from a heavy rain storm came in from one of their windows. SERVPRO of Madison North & East was called into do the mitigation.  After removing this family's belongings, our trained professionals completed moisture checks to evaluate the severity of the situation. Next they extracted the water and removed some of the base trim so our professionals could position fans and dehumidifiers too quickly dry out the remaining water and promote proper airflow .

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Protecting your Property from a Flood

1/18/2019 (Permalink)

Flash Flood Warning-- the alert that a lot of us dread. Why you may ask? Flooding of your home. By calling SERVPRO of Madison North & East at 608-221-1818, we can help make it "Like it never even happened."

How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heather, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

If you experience a flood damage, call SERVPRO of Madison North & East at 608-221-1818

Toilet Overflows in Madison Commercial Property

1/3/2019 (Permalink)

This Madison commercial property called SERVPRO of Madison North & East when their toilet became clogged and overflowed onto the bathroom floor.  Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.  SERVPRO of Madison North & East has highly trained professionals that are trained in water damage restoration with specific training and expertise to safely restore your home or business.  When challenges go beyond the scope of your regular janitorial staff, you can always feel confident when you call SERVPRO of Madison North & East for prompt service. 

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Fire in Sun Prarie Wisconsin home

12/5/2018 (Permalink)

This Sun Prairie home caught on fire due to a faulty ventilation unit.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison North & East was called to handle the fire restoration in this home.  At SERVPRO of Madison North & East we specialize in fire and water damage restoration. Our highly trained professionals have specific damage restoration training and state of the art equipment that can quickly restore your home to its pre-fire condition.  

In addition to removing all smoke and soot from all areas of your home, we will clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our highly trained professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Lightning strikes Beaver Dam home

12/5/2018 (Permalink)

This Beaver Dam home started on fire when a lightning bolt struck the peak of the house. Firefighters extinguished the fire and SERVPRO of Madison North & East was called to handle the fire and water mitigation because our staff is highly trained in property damage restoration.  Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our trained professionals carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Water damage in Sun Prairie Home

11/2/2018 (Permalink)

This Sun Prairie Wisconsin homeowner called SERVPRO of Madison North & East when they discovered that the their toilet tank overflowed spilling water all over the bathroom, hallway and bedroom.  

After an assessment, our technicians extracted the majority of the water but determined that the carpet padding needed to be removed to completely dry the area out and save the carpet.  Every water damage event is a little different and requires a unique solution, but the general process stays the same.  We use specialized equipment to remove the remaining water that is harder to access. Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Water or Flood Damage?
Call Today – (608) 221-1818

Madison Wisconsin Clubhouse Suffers Water Damage

10/19/2018 (Permalink)

This clubhouse in Madison, Wisconsin suffered a water damage when the upstairs bathroom toilet overflowed.  Water soaked the floor causing the ceiling downstairs to leak water in the room below.  SERVPRO of Madison North & East was called in to do the mitigation.  

We are water damage restoration specialists and are ready to restore your Madison business back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Leaky Roof in Commercial Property Causes Water Damage

10/19/2018 (Permalink)

leaky roof caused water damage in this Wisconsin commercial property.   During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison North and East was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

If your business suffers a major loss, call us at         (608) 221-1818.

Commercial Fire Damage Restoration

10/19/2018 (Permalink)

Fire damage can be devastating not only a homeowner, but for a business owner as well.  In addition to the fire and smoke damage, there also can be significant water damage from firefighting efforts and fire suppression systems. Every hour that is spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. This isn't acceptable!  If your business experiences a fire, smoke or water damage, call SERVPRO of Madison North and East and we will get your business, back in business in no time!  

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today – (608) 221-1818

What to do in case of a Fire

10/19/2018 (Permalink)

A fire can be devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Madison North and East has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

What to do after a fire:

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Madison North and East.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may damage garment further.

SERVPRO of Madison North and East has what it takes to restore your home back to pre loss condition.

SERVPRO of Madison North and East (608) 221-1818

Grease Fire on Stove causes smoke and soot damage

9/18/2018 (Permalink)

This Wisconsin home experienced a fire damage when a grease fire started on the stove.  The owner used a fire extinguisher to put out the fire but smoke and soot still traveled throughout the house.  They called SERVPRO of Madison North and East to handle the fire and odor clean up.

When your home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Madison North and East has the specialized fire and water damage equipment and expertise to help you through this tough time.

We’ll treat your family with empathy and respect and your property with care.

Have Questions? Call Us Today – (608) 221-1818

Flooded Basement in Madison

9/4/2018 (Permalink)

This Madison WI basement became flooded when storm water came in from one of the windows. SERVPRO of Madison North & East was called in to do the mitigation. Our trained professionals within hours of the call were able to extract the standing water, set up industrial size dehumidifiers and fans, clear the room of this family's belongings to protect against damage and remove some of the base trim so adequate ventilation can occur.During the next couple days, our crew were able to provide this family with the status on how things were progressing with the help of our moisture checks and state of the art equipment.

As a locally owned and operated business, SERVPRO of Madison North & East is strategically located to respond quickly to your water or flood damage event.

Have Water or Flood Damage?
Call Us Today –(608) 221-1818

Middleton home water damage

7/12/2018 (Permalink)

This Middleton homeowner discovered their water heater had been leaking water for awhile and went unnoticed until the area began to smell musty.  They called SERVPRO of Madison North & East to handle the mitigation. 

As experts in deodorization, SERVPRO of Madison North & East is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.  In this situation the musty smell was from mold growth caused by the slow water heater leak.

 We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Call Us Today – (608) 221-1818

Mauston home suffers water damage

7/6/2018 (Permalink)

This Mauston Wi home suffered water damage when the kitchen sink drain leaked all over the kitchen floor, then down to the room below affecting the ceiling.  They called SERVPRO of Madison North & East to handle the water mitigation. 

As a trusted leader in the restoration industry, SERVPRO of Madison North & East provides 24-hour emergency service and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

SERVPRO of Madison North & East technicians are highly trained to properly clean and restore your house so that it feels like home again. You can depend on SERVPRO of Madison North & East to handle your restoration needs.

Have Questions? Call Us Today – (608) 221-1818

Sewer back up causing water damage

7/6/2018 (Permalink)

This Madison Wi home experienced a water damage in their basement when the sewer backed up.  They called SERVPRO of Madison North & East to handle the mitigation.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

SERVPRO of Madison North & East will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Sewage Backup or Toilet Overflow? Call Us Today – (608) 221-1818

Smoke and Soot Facts

7/1/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, “SERVPRO of Madison North & East”will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –(608)221-1818

Water damage in Columbus Apartment Complex

6/27/2018 (Permalink)

This Columbus, Wi apartment complex experienced a water damage that flooded carpeting and affected the ceiling of the apartment below.  They called SERVPRO of Madison North & East to handle the water mitigation.

SERVPRO of Madison North & East are water damage restoration specialists and are ready to restore your Madison home or apartment building back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.  We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Flooded finished basement in Madison

6/27/2018 (Permalink)

This Madison WI home suffered a water damage that affected 3 rooms in their finished basement.  The owner called SERVPRO of Madison North & East to handle the water mitigation.  

At SERVPRO of Madison North & East, our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.”  SERVPRO of Madison North & East is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO of Madison North & East, we make it “Like it never even happened.”

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Storm floods Madison Apartment Complex

6/20/2018 (Permalink)

This Madison apartment complex became flooded with water after some severe weather came through the area.  Water affected several rooms of this building.  SERVPRO of Madison North & East was called in to do the water mitigation.

SERVPRO of Madison North & East can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

At SERVPRO of Madison North & East, we understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Madison North & East has the training and expertise to help make it “Like it never even happened.”

Have Questions? Call Today – (608) 221-1818

Fire Damage in Cross Plains Business

6/17/2018 (Permalink)

This Cross Plains business experienced a small fire in their back room storage room causing smoke damage and soot that needed to be professionally cleaned and restored.  They called SERVPRO of Madison North & East to handle the fire damage repair and restoration.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about SERVPRO of Madison North & East training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Commercial Fire Damage? Call Us Today – (608) 221-1818

How to Prepare for Hail Storms

6/15/2018 (Permalink)

SERVPRO of Madison North & East strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

Hail storms can strike without much warning, leaving you with little time to react. Being prepared in advance and knowing what to do can help you stay safe and keep damage to a minimum. Consider signing up for local weather alerts, which deliver warnings when hail storms are approaching your area.

How to Minimize Hail Damage

  • Large hail can shatter windows. Closing the drapes, blinds or window shades can help prevent the wind from blowing broken glass into your home or buildings.
  • Whenever possible, park your vehicles inside a garage or under a carport.
  • Patio and lawn furniture can be dented, broken or even shattered by hail. Move these items indoors or under a covered area when not in use.

If you have questions, call SERVPRO of Madison North & East (608) 221-1818

Mold in Madison Apartment Building

6/7/2018 (Permalink)

This Madison apartment building's owner noticed mold growth in one of the utility closets of the building.  There was a pipe that had a slow leak and went unnoticed, causing the perfect situation for mold to grow.  They called SERVPRO of Madison North & East to handle the mold remediation

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Madison North & East, who will respond quickly and work fast to manage the situation.

Have a Mold Problem? Call Us Today – (608) 221-1818

Drop Ceiling in Basement Home Covered in Mold

6/6/2018 (Permalink)

This Madison home suffered mold damage in their basements drop ceiling due to a slow water leak creating the perfect environment to grow.  They called SERVPRO of Madison North & East to handle the mold remediation process.

SERVPRO of Madison North & East are dedicated to responding immediately when you contact them. A fast response lessens the damage, limits further damage, and reduces cost.  We specialize in water and mold damage restoration, the cornerstone of our business and have the training and expertise to safely handle any mold situation by using advanced equipment to detect the source of water feeding the mold. Next, we isolate the affected area using a negative air pressure chamber to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Have Mold Related Questions? 
Call Us Today (608) 221-1818

Mold Discovered In Marshall Home

6/6/2018 (Permalink)

This Marshall Wisconsin homeowner called SERVPRO of Madison North & East when they noticed mold on the drywall of their basement bathroom.  On further inspection, our SERVPRO professionals that the mold was in the wall of the bathroom, and the stairwell that is adjacent to the bathroom.  After they addressed where the water or moisture was coming from and fix it, they were able to begin the mold remediation.

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (608) 221-1818
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

If You See Signs of Mold, 
Call Us Today – (608) 221-1818

What is Black Mold?

5/1/2018 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact SERVPRO of Madison regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO of Madison immediately. 

If You See Signs of Mold, Call Us Today (608) 221-1818

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

SERVPRO Storm Preparation Tips

5/1/2018 (Permalink)

When a storm hits your home, you need a company with storm damage experience and expertise. SERVPRO of Madison has the capabilities and professional personnel to quickly respond to your storm damage concerns.

As we continue to see storms throughout the area, we at SERVPRO of Madison want you to be aware of what the different threat levels mean so that you can be prepared for whatever happens. 

Flash Flood Watch

A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning

A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch

A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning

A Flood Warning is issued when flooding is imminent or occurring.

Do You Have Flood or Storm Damage?
Call Us Today (608)221-1818

May 4th is International Firefighter Day!

5/1/2018 (Permalink)

SERVPRO of Madison would like to that all the past and present Firefighters for your service!

What to do After a Fire:

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call SERVPRO of Madison (608) 221-1818

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Unknown Leak in Basement of Sun Prairie Home

5/1/2018 (Permalink)

This Sun Prairie Wisconsin home experienced a water damage in the basement with an unknown cause.  In the picture the leak seems to be coming from the utility room.  This home owner called SERVPRO of Madison North & East to do the mitigation.

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Have an Unexplained Water or Flood Damage?
Call Us Today – (608) 221-1818

Be Storm Ready

5/1/2018 (Permalink)

Severe weather can happen anytime, in any part of the country. According to Ready.gov severe weather can include hazardous conditions produced by thunderstorms, including damaging winds, tornadoes, large hail, flooding and flash flooding, and winter storms associated with freezing rain, sleet, snow and strong winds.

Restoring storm and flood damaged properties is the cornerstone of our SERVPRO of Madison North & East business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.We live and work in this community too; we might even be neighbors. SERVPRO of Madison North & East is close by and ready to respond to your flood or storm damage emergency.

For more information on storm preparation, visit https://www.ready.gov/severe-weather

Have Storm or Flood Damage?
Call Us Today (608) 221-1818

Lightning Safety Tips

5/1/2018 (Permalink)

Although lightning can strike at anytime, the chance for lightning increases in the summer months.  Stay safe with these basic tips from the National Weather Service,

  • Have a lightning safety plan and cancel/postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces and all metal objects including electric wires, fences, etc.  Seek shelter in a substantial building or fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows.  Do not use the telephone.  Consider unplugging computers, power tools & TV sets.  Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

As a trusted leader in the restoration industry, SERVPRO of Madison North & East provides 24-hour residential and commercial services.

Have Storm Damage? Call Us Today – (608) 221-1818

Preparing for a storm

4/24/2018 (Permalink)

When a storm hits your home, you need a company with storm damage experience and expertise. SERVPRO of Madison has the capabilities and professional personnel to quickly respond to your storm damage concerns.

As we continue to see storms throughout the area, we at SERVPRO of Madison want you to be aware of what the different threat levels mean so that you can be prepared for whatever happens. 

Flash Flood Watch

A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning

A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch

A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning

A Flood Warning is issued when flooding is imminent or occurring.

Do You Have Flood or Storm Damage?
Call Us Today (608)221-1818

Mold discovered in bathroom

4/24/2018 (Permalink)

This Marshall Wisconsin homeowner called SERVPRO of Madison North & East when they noticed mold on the drywall of their basement bathroom.  On further inspection, our SERVPRO professionals that the mold was in the wall of the bathroom, and the stairwell that is adjacent to the bathroom.  After they addressed where the water or moisture was coming from and fix it, they were able to begin the mold remediation.

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (608) 221-1818
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

If You See Signs of Mold, 
Call Us Today – (608) 221-1818

How Do I Tell If It’s Black Mold?

4/24/2018 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact SERVPRO of Madison regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO of Madison immediately. 

If You See Signs of Mold, Call Us Today (608) 221-1818

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Water damage in ceiling of commercial property

4/18/2018 (Permalink)

This commercial property in Madison, Wisconsin experienced a water damage in the ceiling of the large manufacturing area.  They notice first condensation forming on the underside of the roof.  During further inspection, they found that a water hose in the attic was leaking.  They called SERVPRO of Madison North & East to handle the water damage.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Madison North & East responds quickly to your Madison business’s fire, water, and mold damage emergencies

Have Questions? Call Today – (608) 221-1818

Fire damage in Madison apartment building

4/18/2018 (Permalink)

This Madison Wisconsin 8 unit apartment building experienced a fire which forced the evacuation of the building and displaced all of the residents.  Even though the fire was put out in minutes, there was extensive fire damage on the first floor and smoke damage on the second floor keeping the residents from returning home until it was safely taken care of.  They called SERVPRO of Madison North & East to handle this restoration project.

The professionals at SERVPRO of Madison North & East can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Madison North & East can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

Have Questions? Call Us Today – (608) 221-1818

Madison Restaurant has a Water Loss

4/17/2018 (Permalink)

This Madison, WI restaurant experienced a water loss when their commercial coffee maker water pipe broke flooding the floor and the affecting the offices down below.  They called SERVPRO of Madison North & East to handle the mitigation.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Madison North & East can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage.

Water Damage or Flooding? Call Us Today (608) 221-1818

24 Hours Emergency Service/ Faster to any size disaster

How to protect your property before a flood

4/9/2018 (Permalink)

Flash Flood Warning-- that alert that a lot of us dread. Why you may ask? Flooding of your home. By calling SERVPRO at 608-221-1818, we can help- Like it never even happened.

How to Protect Your Property:

  • Keep insurance policies, documents, and oter valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heather, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

#likeitneverhappend #SERVPROofMadison #waterdamage

Leaking Tub Causes Water Damage

4/6/2018 (Permalink)

This Sun Prairie, Wisconsin home experienced a water damage from a slow leaking tub.  The homeowner noticed on the ceiling of the room directly below a water stain.  After realizing that the tub was the cause of the issue and a plumber fixed it, they called SERVPRO of Madison North & East to properly dry out the ceiling to make sure mold would not grow.

Our SERVPRO professionals cut out an area of the ceiling so the fans can provide proper air flow and the dehumidifiers can dry things out thoroughly.

When your Sun Prairie home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly

Flooding or Water Damage? Call Us Today – (608) 221-1818

Mold Discovered on Bedroom Wall

4/6/2018 (Permalink)

This Madison, Wisconsin homeowner called SERVPRO of Madison North & East when they discovered mold growing on the corner wall and baseboard.

Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. At SERVPRO of Madison North & East, we are dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost. 

We specialize in water and mold damage restoration, with advance training in restoration techniques and the experience and specialized equipment to quickly restore your property.

Our initial focus is to stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber. We invest in ongoing mold remediation training and the latest equipment to serve you better.

If You See Signs of Mold, 
Call Us Today – (608) 221-1818

Apartment Fire in Madison Wisconsin

3/18/2018 (Permalink)

This Madison Wisconsin apartment building caught on fire causing severe damage to the dwelling.  Residents were relocated to other living situations until restoration of this property is complete.  SERVPRO of Madison North & East has the knowledge, experience and equipment to handle this mitigation and restoration process.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Madison North & East can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Madison North & East can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Cottage Grove Business Suffers Water Loss

3/15/2018 (Permalink)

This Cottage Grove commercial property experienced a water loss when the water from heavy rains wasn't able to drain properly away from the building.  With further inspection, it was determined that the gutters were clogged.  They called SERVPRO of Madison North & East to handle the mitigation.

When your commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. At SERVPRO of Madison, we invest in the latest technology and equipment because it helps us restore your business more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Have Water or Flood Damage?Call Us Today – (608) 221-1818

Madison Home Owner Discovers Mold

3/6/2018 (Permalink)

Mold growth in a closet

This Madison home owner called SERVPRO of Madison North & East when they noticed a strong musty ordor in their bedroom and visible signs of mold growth in their closet. Since many types of mold can cause reactions it was good that this owner called us regardless of the color or type of mold.  In many instances, multiple types of mold may exist in the same house or structure.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Madison North & East has the training and expertise to remediate the mold in your home or business.

If You See Signs of Mold, Call Us Today – (608) 221-1818

Common Causes for Sub Pump Failure

3/1/2018 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for  getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

If your Sub Pump Fails: Call SERVPRO of Madison (608) 221-1818

Bathroom fire in McFarland, Wi

2/18/2018 (Permalink)

A cigarette started this McFarland bathroom fire.

This McFarland Wi home experienced fire, smoke and soot damage when a cigarette started this bathroom on fire.  They called SERVPRO of Madison North & East to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Madison North & East has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Fire in McFarland Home

2/18/2018 (Permalink)

A cigarette caused a fire in this McFarland, WI bathroom

This McFarland Wi home experienced fire, smoke and soot damage when a cigarette started this bathroom on fire.  They called SERVPRO of Madison North & East to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Madison North & East has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Sun Prairie Apartment Building Suffers a Water Damage

2/8/2018 (Permalink)

SERVPRO professionals remove part of ceiling for better air flow

This Sun Prairie apartment building experienced a water loss when a resident on the third floors bathtub overflowed.  Water traveled down the wall affected the 2nd and 1st floor apartments directly underneath.  They called SERVPRO of Madison North & East to do the water mitigation, demo and rebuild.

We are water damage restoration specialists and are ready to restore your property back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.  This helps us restore your home more quickly which minimizes the cost to you. This equipment also allows us to detect hidden moisture and extract standing water quickly and efficiently. In addition, we utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Have Water or Flood Damage?  Call Us Today –(608) 221-1818

Tips for Preventing Frozen Pipes When Cold Hits

1/3/2018 (Permalink)

Cold temperatures are inevitable here in Madison, Wisconsin.  When the freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 decrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

Have water damage from a frozen pipe? Call SERVPRO of Madison (608) 221-1818

Ventilation Fan Causes Fire in the Sun Prairie Home

11/6/2017 (Permalink)

This Sun Prairie home caught on fire due to a faulty ventilation vent.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison was called in to do the mitigation on this home.  SERVPRO of Madison specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.  

In addition to removing all smoke and soot for all areas of your home, we clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. They are also trained to remove odors using industrial air scrubbers and fogging equipment.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Water Damage in Madison Clubhouse

10/18/2017 (Permalink)

This clubhouse in Madison, Wisconsin suffered a water damage when the upstairs bathroom toilet overflowed.  Water soaked the floor causing the ceiling downstairs to leak water in the room below.  SERVPRO of Madison North & East was called in to do the mitigation.  

We are water damage restoration specialists and are ready to restore your Madison home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Leaky Roof Causes Water Damage in Commercial Property

10/14/2017 (Permalink)

A leaky roof caused water damage in this commercial property in Watertown, Wi. During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

If your business suffers a major loss, call (608) 221-1818.

Flooded Basement in Village of Dane Home

9/16/2017 (Permalink)

This village of Dane resident returned home to find their basement was flooded due to a leaky pipe in their upstair kitchen.  Water saturated the drywall ceiling causing it to cave in, affected 5 rooms of their home.  SERVPRO of Madison was called in to do the mitigation.

After extracting the water, our professionals completed moisture checks in the floors, ceilings and walls so they knew where to position fans and dehumidifiers to speed the drying process.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Madison North & East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (608) 221-1818

Flooded basement in Madison

9/4/2017 (Permalink)

This basement became flooded when water came in from one of the window. SERVPRO of Madison was called into do the mitigation.  After removal of this families belongings, moisture checks, water extraction and removal of some trim, our professionals were able to position fans and dehumidifiers to quickly dry out the remaining water.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

#waterextraction, #mitigation, #fastertoanysizedisaster, #proudlyservingdanecounty, #waterdamage

The Four Classes of Water Damage

8/21/2017 (Permalink)

4 Classes of Water Damage

Classes of Water Damage losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Have Water or Flood Damage?
Call SERVPRO of Madison Today – (608) 221-1818

How to protect your property before a flood

8/8/2017 (Permalink)

Flash Flood Warning-- that alert that a lot of us dread. Why you may ask? Flooding of your home. By calling SERVPRO at 608-221-1818, we can help- Like it never even happened.

How to Protect Your Property:

  • Keep insurance policies, documents, and oter valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heather, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

#likeitneverhappend #SERVPROofMadison #waterdamage

Safely Enjoying your Summer

8/8/2017 (Permalink)

There are many great things that come along with the great thrill of summer like swimming, many outdoor activities, but most importantly cook outs and campfires. Using the grill and campfires are huge instigators for house fires. Here are some safety tips on preventing this...

Grilling Safety Tips:

  • Propane and charcoal BBQ grills should only be used outside.
  • The grill should be placed several feet away from the home, deck railings and out from under leaves and overhanging branches.
  • Keep caution of children and pets around the grilling area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill's lid is open before lighting it.

For charcoal grills...

  • There are many ways to get charcoal ready for use. Chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If using starter fluid, use only charcoal starter fluid. Never add any other flammable liquids to the fire.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

Campfire Safety tips:

  • You should keep your fire 8 to 10 feet away from anything such as your house, chairs, food, etc.
  • Have water nearby. Controlling a fire can be just as important as putting it out.
  • Safety proof your pit:
  1. Clear all debris from around the pit like garbage and grass. A 5-foot perimeter of soil around the campfire space is recommended.
  2. If there isn't a metal ring, circle the pit with rocks or stones. It will help keep the fire in it's borders.

SERVPRO hopes everyone has a great summer! Remember to call SERVPRO at 608-221-1818 if an accident happens.

#Likeitneverevenhappened #SERVPROofMadison #firesafety

Long Term Water Leak Causes Mold

8/5/2017 (Permalink)

Mold discovered in wall of Dane County home

This Dane county resident noticed a water leak behind her washer.  The leak had gone unnoticed for some time and effected the wall of the kitchen that is adjacent to the laundry room.  When SERVPRO did the initial assessment, they discovered some substantial mold growth affecting both walls.  

At SERVPRO of Madison, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

If You See Signs of Mold, 
Call SERVPRO of Madison Today – (608) 221-1818

#fastertoanysizedisaster #moldremediation #proudtoserveourlocalcommunities #likeitneverhappened 

Attic Fire Caused by Lightning Strike

8/1/2017 (Permalink)

Hole on roof caused by lightning strike

This Beaver Dam home started on fire when a lightning bolt struck the peak of the house.  Firefighters extinguished the fire and SERVPRO was called to do the fire and water mitigation on the home and contents.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Fire in Monona Home

8/1/2017 (Permalink)

Fire started in the laundry of this Monona home

A fire started in the laundry room of this Monona home.  After the fire department put out the fire, SERVPRO was called in for the mitigation on the home and cleaning of this family's contents.

Contents Restoration

SERVPRO of Madison North & East specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If You Have Questions or Need Help, Call Us Today – (608) 221-1818

Flooded basement in Dane County home

7/26/2017 (Permalink)

Commercial fans and dehumidifiers are positioned in basement

This basement became flooded when water seeped in after several days of heavy rain.  The customer unfortunately was unable to pin point how the water came in.  SERVPRO of Madison was called in to do the mitigation.  

In this picture, our professionals positioned our commercial fans and dehumidifiers throughout the basement for best air flow.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

SERVPRO of Madison North & East is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Follow These Mold Safety Tips If You Suspect Mold

7/24/2017 (Permalink)

f you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of MADISON for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of MADISON specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (608-221-1818)

Madison Commercial Property Suffers Water Damage

7/24/2017 (Permalink)

This Madison commercial property suffered water damage after severe storms hit the Madison area causing flooding in Dane County and it's surrounding areas .  As you can see in the picture, the water seeped in on the first floor and began to flow down the wall into the basement.  SERVPRO of Madison was called to do the mitigation.

Water Damage Repair and Restoration

Have Water or Flood Damage?
Call SERVPRO of Madison Today – (608) 221-1818

#fastertoanysizedisaster #SERVPROofmadison #waterrestoration 

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

Leaky roof causes water damage in commercial property

7/24/2017 (Permalink)

Roof leak causes water damage

A leaky roof caused water damage in this commercial property in Watertown, Wi. During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

If your business suffers a major loss, call (608) 221-1818.

Protecting your Property

7/18/2017 (Permalink)

Flash Flood Warning-- that alert that a lot of us dread. Why you may ask? Flooding of your home. By calling SERVPRO of Madison at 608-221-1818, we can help- "Like it never even happened."

How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heather, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

#likeitneverevenhappened #SERVPROofMadison #waterdamage

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

Fire Damage in Dodge County home

7/6/2017 (Permalink)

Fire damage in this 5,000 square foot home is the result of a dehumidifier catching on fire causing smoke and soot to bellow through out this residence.  This before picture shows the soot covering this family's personal belongings, walls and ceilings.

SERVPRO of Madison was called in to handle the fire and soot damage.

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

Have Questions? Call Us Today – (608) 221-1818

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

#fastertoanysizedisaster, #24houremergencyservice, #firedamage, #SERVPROofmadison, #locallyowned

Heavy Rain Causes Water Damage in Commercial Property

7/1/2017 (Permalink)

Thermal image technology shows water damage in hallway

Heavy rain in northwest Wisconsin caused this commercial property to flood when their sub pump failed to pump the water out. SERVPRO of Madison was called in to do the mitagation.  

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.  With the help of SERVPRO's thermal camera technology our crew were able to detect harder-to-find water damaged areas.

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

#thermalcameratechnology #SERVPROofmadison #waterdamage #mitagation 

Water damage in an upstairs condo causes damage to unit below

6/28/2017 (Permalink)

Water damage on the ceiling of a condo

This Dane county condo experienced water damage from the condo directly above them.  The upper level condo's sprinkler went off flooding the area.  As a result, the ceiling of the lower level condo was affected. Notice in the picture the outline of where the water pooled in between the floor and ceiling. SERVPRO of Madison was called in to complete the mitigation.  

Our highly trained professionals specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

If you experience water damage in your commercial or personal property, call the professionals at SERVPRO of Madison (608) 221-1818

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

How often do you clean these areas?

5/17/2017 (Permalink)

Eliminate mold and mildew indoors by cleaning behind and under appliances

Did you know? The air in your home is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Madison want to ensure that you and your property are properly prepared for the upcoming season. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the Fall:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains
  • Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors
  • Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  • Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

 

Call the professionals at SERVPRO of Madison for those difficult cleaning jobs at (608) 221-1818.

SERVPRO of Madison Marketing Rep, Al Northouse Donates Weight Loss Winnings to American Diabetes Association

5/16/2017 (Permalink)

At SERVPRO of Madison, we encourage a healthy lifestyle. We do weight loss and step challenges through out the year, with a payoff to the winner after 12 weeks for biggest loser and most steps. Our Marketing Rep, Al Northouse is the biggest winner for having the most steps, he averaged 94,000 steps a week. Al won $100 and is graciously donating it to the American Diabetes Association. "TourdeCure" Way to Go Al!!!!

SERVPRO Biohazard and Crime Scene Cleanup and Restoration

5/15/2017 (Permalink)

SERVPRO of Madison professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Madison help to turn unsafe environments into clean, safe homes and offices.  

Blood-borne Pathogens

SERVPRO of Madison will remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Madison technicians thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Madison will follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Madison can clean and restore your property and contents.

Arson and Vandalism

SERVPRO of Madison are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Madison will remove the sewage, contaminants and moisture, then clean, disinfect and deodorize the area. 

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of Madison for courtesy, empathy, and quality biohazard cleanup and restoration services that you need. If a traumatic event has occurred on your property and you require assistance with the cleanup, contact SERVPRO of Madison (608) 221-1818 

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

Hail Protection for Your Home

5/9/2017 (Permalink)

SERVPRO of Madison strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

Hail storms can strike without much warning, leaving you with little time to react. Being prepared in advance — and knowing what to do — can help you stay safe and keep damage to a minimum. Consider signing up for local weather alerts, which deliver warnings when hail storms are approaching your area.

What Is Hail?

Hail is a type of solid precipitation, distinct from, but often confused with sleet. Sleet generally falls in colder temperatures while hail growth is inhibited at very cold temperatures. Hail creation is possible within thunderstorms and is formed when water vapor in updrafts reaches a freezing point. Ice then forms and is suspended in the air by updrafts and falls down to be coated by water again. This process can occur over and over adding many layers to the hailstone. Hailstones can be as small as peas or as large as softballs, and the larger ones can cause injury and serious damage.* The average hailstorm lasts only five minutes, but the damage hailstorms cause totals about $1 billion a year, according to the National Weather Service.

How to Minimize Hail Damage

  • Large hail can shatter windows. Closing the drapes, blinds or window shades can help prevent the wind from blowing broken glass into your home or buildings.
  • Whenever possible, park your vehicles inside a garage or under a carport.
  • Patio and lawn furniture can be dented, broken or even shattered by hail. Move these items indoors or under a covered area when not in use.
  • If you have plans to replace the roof covering on your home or business, consider using impact-resistant material if you live in a hail-prone area. For guidance on making the right choices for roof coverings, visit the Insurance Institute for Business & Home Safety website.
Source:
* Hail Facts, Insurance Institute for Business and Home Safety,
http://disastersafety.org/wp-content/uploads/Hail-Facts_IBHS.pdf

SERVPRO of Madison (608) 221-1818

Tornado Safety Tips

5/9/2017 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage,the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

“SERVPRO of Madison North & East” strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

What Is the Difference between a Tornado Watch and a Tornado Warning?

  • A tornado watch means tornadoes are possible in the area. You should review your emergency plan, check supplies and be ready to act quickly if a tornado does approach.
  • A tornado warning means a tornado has been visually sighted or indicated by weather radar and you should act immediately. Be sure to have a battery-powered weather radio available to monitor potential tornado activity.

What Are the Signs of a Tornado?

Some of the potential indicators of tornadoes may include:

  • A strong, persistent rotation in the cloud base and/or whirling dust or debris on the ground under a cloud base.
  • Hail or heavy rain followed by either a dead calm or a fast, intense wind shift.
  • A loud continuous roar or rumble that does not fade in a few seconds, like thunder does.

What Should I Do if I Learn a Tornado Is Approaching?

  • If you are in a house, go to the lowest level, such as a basement or a storm cellar.
  • If there is no basement, go to an interior room such as a closet, hallway or bathroom.
  • Try to cover your head with a blanket or jacket to guard against flying debris or broken glass. If you are in a mobile home, you should leave immediately and seek shelter elsewhere.
  • If you are outside and cannot get to shelter, crouch beside a strong structure or lie flat in a ditch or low-lying area and try to cover your head and neck.
  • Get as far away from trees and cars as you can.

What if I Am in a Car and I Learn a Tornado Is Approaching?

  • Try to locate a sturdy building in which you can immediately seek shelter. If that isn’t possible, you have two options:
    • Stay in the car with the seat belt on, putting your head down below the windows and covering it with your hands and a blanket if you have one.
    • If you can safely get lower than the level of the roadway, exit your car and lie in that area, covering your head with your hands.

What Are Some of the Common Misconceptions about Tornadoes?

  • One misconception is that opening a window in your house will “equalize the pressure” created by the tornado. Do not open any windows; doing so may actually pressurize the house and cause the roof to be torn off.
  • Tornadoes are not always visible from a distance. Rely on a weather radio for the latest information.
  • Although tornadoes are usually spawned by thunderstorms, they have been known to occur without lightning. They can cross a river or another body of water.
  • Tornadoes are not confined to “tornado alley,” a region of the Midwestern U.S. where tornadoes are most frequent. Tornadoes can occur anywhere, any time.

www.travelers.com/resources/weather/tornadoes/tornado-safety-at-home.aspx

So in the event that your home or business is involved in a STORM, you can rely on “SERVPRO of Madison North & East” (608) 221-1818 to turn a stressful situation into a manageable, professional experience.

Preventing Commercial Water Damage During Construction of Your New Business

5/9/2017 (Permalink)

Don't let water damage get your business down before opening day

As a new business owner, the last thing you want is water damage during the construction of your business. However, it can happen if the proper procedures are not followed. Remember that “SERVPRO of Madison North & East”is proud to serve our local business owners in Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon counties when the unexpected happens.  This article from The Hartford Insurance explains what can happen: 

Common causes of water damage during construction include:

• Improper installation of weatherproofing, waterproofing and moisture barrier systems on the exterior skin of a building

• Poorly glued connections on plastic pipes or improperly sweated copper pipe connections

Supervisors should ensure that all weatherproofing/ waterproofing installations adhere to the building plans, manufacturers’ specifications, industry standards, and all relevant building codes. The WDPP (Water Damage Protection Plan) should include a quality control plan for plumbing connections and fittings such as marking each connection with a permanent marker. The plan should also include the fire sprinkler system. Worksite inspections should verify that:

• Water accumulations from rain and groundwater are not migrating into the building

• All door and window openings are covered at the end of each work shift and prior to inclement weather

• Water lines and mechanical equipment are protected from freezing

• Sprinkler or plumbing lines that are pressure tested with water are drained immediately following the test

• Standpipe valves are closed

• Roof drains are not blocked with leaves or debris

• Sink drains are not clogged

• Storage areas are dry and well ventilated

• Materials are raised off the floor by pallets for storage Controls

The WDPP (Water Detection Protection Plan) often outlines preventative measures to minimize the risk of water damage such as an administrative policy to shut off the domestic water supply during off-hours. Supervisory personnel should verify that no trades will be working during off-hours before shutting off the water supply. In addition, they must ensure that the domestic water line doesn’t provide water to any operating mechanical system that requires a constant water source. Other preventative procedures include:

• Providing a secondary power source (i.e. generator) when using sump pumps or other water pumping systems

• Testing sprinkler and plumbing systems with air pressure to identify system leaks before charging with water

• Sealing leading edges of roofing materials at the end of each day to prevent storm water from getting under an incomplete roofing membrane

• Providing heat during the winter in buildings with charged water lines or standpipes to protect from freezing

• Leaving a gap of at least 1/2” between the drywall and the floor to minimize water contact in the event floors become wet

Many leak detection systems are available to help prevent water damage. Many commercial water flow detection systems are completely non-intrusive (no cutting of pipe to install) and easy to program. Passive leak detectors monitor water flow and sound an alarm (local or connected to a centrally monitored system) when water starts to flow and the system is armed during off hours. Active leak detectors not only generate an alarm, but can also prevent water leaks by automatically shutting off the water supply. The WDPP can list the leak detection systems used on-site, identify supervisory personnel responsible for their use, and refer to the operating guidelines for each system.

Source: https://www.thehartford.com/sites/the_hartford/files/preventing-water-damage-during-construction.pdf

Call “SERVPRO of Madison North & East” (608) 221-1818 in case of a commercial water damage during construction.

Restoring Your Madison Commercial Property After A Water Damage Event

5/8/2017 (Permalink)

Restoring Your Madison Commercial Property After A Water Damage Event

Flooding and water damage events at Madison commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Madison

SERVPRO of Madison specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Storm Damage Restoration

5/8/2017 (Permalink)

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, flooding and ice can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Madison a call and we’ll be there fast with the help you need.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Storm and Water Damage Restoration Services

Storm or Flood Damage? Call Us Today (608)221-1818

Commercial Restoration Presents Unique Challenges

SERVPRO of Madison has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

Locally Owned Company with National Resources

SERVPRO of Madison will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

We are proud to serve our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon counties.

What to do in case of a fire

5/8/2017 (Permalink)


A fire can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Madison has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.


Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.


Types of Fire/Smoke/Soot


Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.


Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.


Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.


Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.


What to do after a fire:



  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.


What NOT to do after a fire:



  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Madison.

  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

  • Don't send garments to an ordinary dry cleaner. Improper cleaning may


SERVPRO of Madison has what it takes to restore your home back to preloss condition “Like It never even happened.” 


SERVPRO of Madison (608) 221-1818


Common Causes of Basement Sump Pump Failure

5/8/2017 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for  getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

 If your Sub Pump Fails: Call SERVPRO of Madison (608) 221-1818

What is Black Mold?

5/4/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact SERVPRO of Madison regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO of Madison immediately. 

If You See Signs of Mold, Call Us Today (608) 221-1818

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Sewage Cleanup and Restoration

5/4/2017 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.


Sewage Backup or Toilet Overflow? Call SERVPRO of Madison (608) 221-1818


There are three major types of contaminated water. SERVPRO of Madison will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.


The three types of contaminated water:


Category 1: "Clean Water"


This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.



  • Water from a clean source like a broken water line

  • If left untreated, can degrade into category 2 or 3


Category 2: "Gray Water"


This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.



  • May contain bacteria and viruses

  • Can quickly degrade into category 3 if left untreated


Category 3: "Black Water"


This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.



  • May contain untreated sewage, harsh chemicals, and microbes

  • Water from flooding rivers or sewer backup


24 Emergency Service


Sewage backup should be considered an emergency and dealt with as quickly as possible. SERVPRO of Madison is the water damage restoration specialists serving Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon counties.

Here's Why Professional Water Removal Is More Effective Than DIY Methods

5/3/2017 (Permalink)

Call SERVPRO of Madison for all your water damage problems

Save Money and Aggravation, Call SERVPRO of Madison for Water Damage Problems

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional.
 
If you're in need of water removal in Dane, Columbia, Sauk, Richland, Iowa, Grant or Vernon county, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move.
 
Professional water extraction works extremely well.
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level.
 
Many water emergencies are hazardous.
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets.
 
It's important to consider mold and mildew.
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity mold and mildew will thrive, give off odors, and ruin your home's structure along with your possessions and furniture. SERVPRO of Madison technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Madison, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (608) 221-1818

Commercial Fire Damage Restoration

5/2/2017 (Permalink)

Baraboo hotel fire

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call SERVPRO of Madison and we’ll respond immediately to get you back to business.  

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today – (608) 221-1818

Proudly serving our local counties: Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

SERVPRO of Madison Commercial Services

5/2/2017 (Permalink)

Call SERVPRO of Madison for your free quote: (608) 221-1818

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of Madison has the training and expertise to help make it “Like it never even happened.”



  • Small Office Buildings

  • Large Office/High-Rise Office Buildings

  • Apartment Buildings

  • Restaurants

  • Hotel/Motels

  • Small Retail Stores

  • Large Retail/Big-Box Stores

  • High-Rise Residential

  • Manufacturing & Industrial

  • Government/Military


Have Questions? Call Today – (608) 221-1818


Commercial Building Restoration Services


SERVPRO of Madison is available 24 hours a day to restore your property in Dane, Columbia, Sauk, Iowa, Grant, Richland and Vernon counties so you can get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events.



Commercial Building Cleaning Services


Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of Madison to get the job done right the first time. We’ll respond promptly and make your workspace look its very best. 

Unexpected Mold Locations

5/2/2017 (Permalink)

Mold hiding in your home

Where Does Mold Hide?

Think your home is pristine? There is no way mold can be infesting your sanctuary, right? You may need to reevaluate your thinking. Mold may be hiding within your residence. Mold problems can occur anywhere if conditions are ideal for growth, and some portions of your home may be home to mold, as well. You may try to maintain a clean environment, constantly dusting, sweeping, vacuuming, organizing, and doing a thorough cleaning of your property, but you may have missed a spot…or a few. There may be some parts of your home you do not consider, and you are not alone in making this mistake.

Kitchen

The kitchen is a location that may have moisture issues which can contribute to mold growth.

  • Check under your sink. A small pipe leak may go unnoticed, letting the moisture and water damage sit untreated. Leaks combined with dark spaces are the perfect environment for mold.
  • The sponge dish may have a mold problem. You use your sponge to wash dishes every day, but when you put it back in its dish, moisture may begin to collect and mold begin to form.
  • Under your fridge isn’t safe either. Yes, even your refrigerator may have moisture issues. The refrigerator can leak without you knowing. There is a drip pan under your refrigerator that can collect excess water, but if left untreated, mold can form. 

Laundry

Your washing machine may be a hot spot for mold. Check the door of the washing machine, inside the gasket. Dark, warm, moist areas are ideal for mold growth. Make sure to wipe under the door gasket after each wash to prevent mold growth. Also leave the door open to air-out the washing machine.

Bathroom

Your shower or tub may be hiding mold without your knowledge.

  • Check under lids and bottoms of shower products. You may forget to pick these products up and clean underneath. Moisture can become trapped under the lids or under the products and mold can form.
  • Bath toys may be fun for kids, but they may also be housing mold. Water may get inside the toys and be unable to get out. This is a difficult location to discover mold. You may need to open up one of the toys to see if mold is growing inside, and if there is mold, replace all of the toys, as there most-likely will be mold within them as well.

Mold does not discriminate and may develop in any property as long as ideal conditions are met. Mold can cause health issues with excess exposure, so it is important to remove any mold you discover. If you suspect mold may be in your property, contact SERVPRO of Madison (608) 221-1818. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

SERVPRO of Madison (608) 221-1818 serving Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon counties.

May 4th is International Firefighters Day!

5/1/2017 (Permalink)

SERVPRO of Madison would like to thank all past, future and present firefighters all around the world!

What you can do until help arrives


After any fire damage situation, your primary focus should be safety first:



  • Is it safe to stay in the house?

  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.

  • Only do activities that are safe for you to perform.

  • Wet materials can be VERY heavy. Be careful!


Have Smoke or Fire Damage? Call SERVPRO of Madison (608) 221-1818


What To Do After A Fire



  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.

  • Change HVAC filter.

  • Tape double layers of cheesecloth over air registers.


What NOT To Do After A Fire



  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO Storm Preparation

5/1/2017 (Permalink)

Tree causes damage to roof of home during a storm

When a storm hits your home, you need a company with storm damage experience and expertise. SERVPRO of Madison has the capabilities and professional personnel to quickly respond to your storm damage concerns.


As we continue to see storms throughout the area, we at SERVPRO of Madison want you to be aware of what the different threat levels mean so that you can be prepared for whatever happens. 


Flash Flood Watch


A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.


Flash Flood Warning


A Flash Flood Warning is issued when flash flooding is imminent or occurring.


Flood Watch


A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.


Flood Warning


A Flood Warning is issued when flooding is imminent or occurring.


Do You Have Flood or Storm Damage?
Call Us Today (608)221-1818

Understanding Mold

5/1/2017 (Permalink)

Mold growth on the walls inside a home

It only takes a small water leak, or even excess humidity, for mold to form in your Madison home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, SERVPRO of Madison can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

If You See Signs of Mold,
Call SERVPRO of Madison today - (608) 221-1818

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Our Highly Trained Restoration Specialists can restore your Madison Home

4/20/2017 (Permalink)

SERVPRO of Madison Crew

SERVPRO of Madison is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Madison

SERVPRO of Madison specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Commercial or Residential Property Have A Mold Problem?

4/14/2017 (Permalink)

In City of Madison, mold can spread through a property in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Of Madison 608-221-1818

Different Classes of Water Damage

4/14/2017 (Permalink)

Like it never even happened.

Classes of Water Damage

Classes of Water Damage losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

 

Class 1 - Slow Evaporation Rate
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

          Call SERVPRO OF MADISON

                     608-221-1818

For Immediate Service in Madison, Call SERVPRO

8/17/2016 (Permalink)

Madison Residents: We provide immediate service day or night!

SERVPRO of Madison provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Madison. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 –(608)221-1818

Residential Services

Whether your Madison home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Madison commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

City of Madison Smoke and Soot Cleanup

8/17/2016 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your City of Madison Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of MADISON will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –(608)221-1818

Household Tips

8/9/2016 (Permalink)

SERVPRO of MADISON specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration

Mold— it comes in almost every color and it is pesky, to say the least. It is typically caused by bacteria combined with the hot, humid environment that our bathrooms provide, especially post-shower or bath. However, there are a few quick, cheap, and effective tips you can use to help get rid of bathroom mold and prevent it from coming back.

  • After showering, turn on an exhaust fan or open a window.  Humidity provides the perfect breading ground for bacteria so good ventilation is key to removing moisture from the air.  
  • If humidity is still a concern: put charcoal briquettes in a bowl or basket and place it in the bathroom.  The charcoal absorbs some of the moisture.  Just keep it out of reach of children and pets.
  • keep a spray bottle nearby and quickly mist the tiles and caulking after your shower with this natural anti-mold solution that takes no effort to make. Fill a clean spray bottle with water.  Add 10 drops of tea tree oil to the mix.    Place the spray bottle on the 'mist' setting. It takes about four seconds to spray the tiles and then you walk away. Now you are protected from mold. These ingredients are cheap, easy to find and are highly effective.

If You See Signs of Mold, Call Us Today: (608) 221-1818

SERVPRO of Madison is locally owned and operated—so we live and work here too and are proud to be part of this community.  

We are proud to serve our local communities in the following counties:Dane, Columbia, Sauk, Richland, Iowa, Grant and Vernon.

National Pet Fire Safety Tips

6/24/2016 (Permalink)

A few tips to keep our Furry Family Members safe.

 Pet Fire Safety Tips to Keep Pets From House Fires:

  • Extnguish Open Flames- Pets are generally curious and will investiagate cooking appliances, candles or even a fire in your fireplace
  • Pet Proof the Home- Take a walk around your home and look for areas where pets might start fires inadvertently, such as the stove knobs, loose wires and other potential hazards
  • Secure Young Pets- Especially with young puppies, keep them confined away from potential fire-starting hazards when you are away from home.
  • Keep Pets Near Entrances- When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
  • Since Pets Left Alone Can't Escape a Burning Home- Use monitored smoke detectors which are connected to a monitoring center, providing an added layer of protection beyond battery-operated smoke alarms.
  • Affix a Pet Alert Window Cling-  Write down the number of pets inside your house and attach the static cling to a front window.  This critical information sanves rescuers time when locating your pets.  You can obtain a free window cling by going to www.adt.com/pets.
  • Keep Your information Updated.

When Storms or Floods hit The City of Madison, SERVPRO is ready!

6/24/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in The Madison Area.

SERVPRO of  Madison specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit The City of Madison, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (608)221-1818

Water Damage Professionals

6/22/2016 (Permalink)

Flash Flood Warning-- that alert that a lot of us dread. Why you may ask? Flooding of your home. By calling SERVPRO at 608-221-1818, we can help- Like it never even happened.

How to Protect Your Property:

  • Keep insurance policies, documents, and oter valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heather, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

#likeitneverhappend #SERVPROofMadison #waterdamage

First Day of Summer

6/22/2016 (Permalink)

The first day of summer. There are many great things that come along with the great thrill of summer like swimming, many outdoor activities, but most importantly cook outs and campfires. Using the grill and campfires are huge instigators for house fires. Here are some safety tips on preventing this...

Grilling Safety Tips:

  • Propane and charcoal BBQ grills should only be used outside.
  • The grill should be placed several feet away from the home, deck railings and out from under leaves and overhanging branches.
  • Keep caution of children and pets around the grilling area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill's lid is open before lighting it.

For charcoal grills...

  • There are many ways to get charcoal ready for use. Chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If using starter fluid, use only charcoal starter fluid. Never add any other flammable liquids to the fire.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

Campfire Safety tips:

  • You should keep your fire 8 to 10 feet away from anything such as your house, chairs, food, etc.
  • Have water nearby. Controlling a fire can be just as important as putting it out.
  • Safety proof your pit:
  1. Clear all debris from around the pit like garbage and grass. A 5-foot perimeter of soil around the campfire space is recommended.
  2. If there isn't a metal ring, circle the pit with rocks or stones. It will help keep the fire in it's borders.

SERVPRO hopes everyone has a great summer! Remember to call SERVPRO at 608-221-1818 if an accident happens.

#Likeitneverevenhappened #SERVPROofMadison #firesafety

The Aftermath.

2/17/2015 (Permalink)

Weather Fire or Water or anything in between we are here to help!

Some times it is difficult to know what to do when disaster strikes Weather it is Water, Fire, Mold or Bio Hazard. SERVPRO of Madison understands that in this moment of your life you need a trusted partner to pick up the pieces. We pride ourselves on placing people at the greatest importance and will treat your home or business as if where our own. If you just want more info on our services or need us in the eye of the storm we are here for you. 

Tip Tuesday

8/25/2014 (Permalink)

Did an ink pen bleed onto your shirt?

Spray the stain liberally with hair spray, and let it sit for 10 minutes. Wash the shirt with your normal washing machine settings.

Tip Tuesday

8/25/2014 (Permalink)

Save drying time and fluff your pillows by placing them in the dryer with a couple of tennis balls. The high heat will also kill any germs.

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